Picton Dental

I had a wonderful experience! To start the front desk staff are so friendly and accommodating to you. I went in to get myself and children appts and was welcomed right away. I had a cracked molar and needed to be seen ASAP and that was no problem.. I ended up having to have the tooth extracted :(.. however the dentist and her asst were so kind and patient with me. They explained all my options in regards to my situation , which made me feel better . It was a very good experience and a I am very comfortable going back!!!

These guys are terrific. Greeted by name when you enter, taken in at your appointed time, great Doctor and hygienist. Best dentist in my 70+ years!

Always a great experience!

In July of 2016 I had two lower fillings by Dr. Reenu Sandhu. Just to note, no discomfort was ever felt in that area. It was extremely painful after the freezing wore off with nerve pain radiating to the upper molars and bottom front teeth on the same side. Also, it was quite sensitive to temperature, especially cold. I called the dentist and was told this was normal and could last for a while. Four days later, still in pain, I called the office to explain the discomfort did not feel like any typical post filling issue. I was told this was normal as the cavity was deep. Was also told they were going on holiday until after the August long weekend. No contact number was provided and when asked later, I was told they don't have anyone to call should an emergency arise. During this time my tooth was becoming increasingly painful. After fourteen days of much discomfort, I called the office and was advised to come in. The bite was adjusted. I asked if it was possible that a root canal could be necessary. I was advised it was most likely the bite and to do salt water rinses. Six days later, I called the dentist again as the pain continued to get worse. She called in a prescription for an antibiotic. I was advised they would be away again for another week. Again no information given on what to do while they were away. When they returned, I called back, went to see her and a root canal was done. I felt somewhat relieved but the temperature, pressure, and sensitivity issue remained. The discomfort was increasing and becoming more painful all along the lower jaw area with some referred pain in the upper jaw, same side. This was a Friday? They don't work Fridays. I went in for an assessment and X-Ray of the tooth that week. As it was still painful, no crown was placed on the root canal. I continued with assessment of the tooth for all of September and was told it could be sensitive from gum recession and advised to give it another four to six weeks. I was also informed the antibiotics were probably not necessary and advised to do more salt water rinses to no avail. Although my tooth was still painful, I went ahead with a scheduled cleaning. I asked the hygienist not to go near my painful tooth. The dentist was advised by the hygienist that my tooth was still in pain. I feel this dentist does not believe I have any discomfort. Two weeks later I called the office and explained I wanted a referral to a specialist as this had been going on far too long. After three months I'm in more pain now than ever. Considering I never had any issue with the tooth until she worked on it, it seems very curious. It was at this point I decided not to go back and found another dentist. The tooth had to be extracted and I was told the root probably was cracked. My advise. Do not go to this dentist. The above comments sum it up! Dissatisfied ex-patient.

Great dentist and great staff, free coffee, comfortable waiting area. Appointments are on time and I have never felt rushed. Reminders by text, email or phone. Direct billing for benefits too!