Herongate Dental Clinic

New to this dental office and staff have all been great, especially Tracy she’s super friendly and helpful. Cleanings have all been well done as well! Great job.

Dr. Fong was the only orthodontist who told us what our son actually needed. We went to 2 others, both of who charged $50 for an assessment. We were told our son needed unnecessary procedures. I even mentioned them to Dr. Fong and asked if we needed the other pricey procedures & how much they cost. He was shocked! He laughed and said " maybe I should look again". In the end we got the strait answer, literally! My son loves the wonderful staff. Jena and Cassie are always amazing with him. It is not exactly a fun time for kids, there is lots of pain involved BUT he is always positive when he leaves. He knows how to take care of his teeth. The front desk staff is always accommodating and friendly. Herongate Dental rocks!! Thank you!! The office manager Tracy was just spectacular As well

Been there for 5 years , didn’t give me an estimate time frame, 3 of his hygienist doing my mouth between those years, visually would be lost where the other left off from what I saw, have a picture from August nothing has changed in my mouth and it’s April. Dr. Fong cut my time short because his personal emotions couldn’t handle the reoccurring question I had about my personal preference with my midlines. Very unprofessional. I remember once my sister and I had the same experience with him snacking over us while he merely checked out teeth for 5 min which is how much time he put in every appointment. If I have known the actual time of when I would have my braces off I would have left a while back, I’d at least think after 5 years at that office I would have a closed bite but my bite is shifting and improper with gaps in the front and he refuses to book me a further appointment because he didn’t let me know that he was trying to take my braces off the last appointment. Disappointed and shocked because my bite really hasn’t changed for about 8 months. He couldn’t even tell me what my concerns were in the past because he doesn’t write all of them down he claimed. If those were written and appointed From when I proclaimed them, the multiple times I did, I’m sure I would have been way more content with my result of today. Been a calm patient for the last 4 years but this year was surprising and sad with them. Tries to make you realize where you came from, just so you obviously see that there’s results, but it’s obvious in 5 years you would see them. Now my self esteem and depression has doubled due to the backlash I received from Dr. Fong and how he tried to make me feel as if I was wasting his time and money. No one should ever feel that way and I tried to explain to him how I felt in his office and I could only have one if he could record he said. Should of left when I got personal bad reviews from his office from many other people. Staff is super nice, but sadly everything has to go through him so they couldn’t help, even if they felt another way. Honestly done and taking his arrogance as a blessing. That’s that. Extremely disappointed. Going to a new dentist.

Got fillings October 1st 2018 it's now February 17th 2019, I haven't been able to eat properly using the left side of my mouth, it hurts I can only chew on one side. Going there was a HUGE mistake; I had scheduled an appointment for them to fix the issue they caused but the receptionist was angry, aggressive and rude so I didn't feel comfortable going back. I've seen a new dentist and she hasn't been able to fix the issue. It's been 4 month of pain each time I try to eat. I would not recommend this place, they also make you wait over 45 minutes past your appointment and rush the process which likely played a part in the issue I'm now facing. The irony is I was told by the the same dental team that I didn't need any fillings and they told me my teeth were in impressively good shape, they then changed their minds and destroyed my teeth.

First appointment with this clinic and was really impressed. Staff is very friendly!