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Mountain Mall Dental Office

Mountain Mall Dental Office

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4.2 Google Review
681 Upper James St, Hamilton, Ontario, L9C 2Z4, Canada
(905) 387-4780 mountainmalldental.com
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Google Reviews

Refresh Reviews 4.2


Mar 22, 2019
Don’t expect to be treated like a person here if you have OW dental benefits. They cancelled my apt on Dec 24/2018 and failed to contact me about the cancellation.. the secretary stated they didn’t have my new phone number (I had provided my new info to them over the phone upon scheduling the apt) I showed up to my apt only to be told to go somewhere else and on Christmas Eve!?!? I contacted the office this past week in an attempt to make a new apt and was told (while the secretary laughed), “the last time you were in, your dental work was declined“.. explain to me how this is the ONLY DENTAL OFFICE I HAVE BEEN TO IN WHICH MY WORK HAS NOT BEEN COVERED?? Ever since declining to pay their ridiculous price of $370 for a cleaning , this office has provided me with nothing but rudeness and disrespect..I have my cleanings done elsewhere and at half the cost...The extremely RUDE secretary stated “It was the governments fault, not theirs” that my work was not covered. I went to another dentist and had ALL of my work, COVERED IN FULL under the exact same benefits???.. this place is a joke and treats OW clients like junk...I work ,but don’t have dental benefits so OW is a great help to my family and I.. I would NEVER recommend any OW clients come here unless you want to be discriminated against.

Jun 11, 2018
Dr. Al-Riahi and his staff are amazing!! Everyone's very professional and friendly. He took time to explain everything to me, I didn't feel rushed and didn't feel any pain when he was removing my wisdom teeth. Highly recommend him!!!

Apr 15, 2017
Dr. K is the best! So happy that he came in after our other Doctor retired. Always a pleasure coming to see everyone at the office. Great Atmosphere. Thanks for the great service :)

Apr 30, 2018
Professional staff and customer oriented service. I used to be scared of going to see a dentist, but Dr Kisswani has totally changed my opinion on this. He is a highly knowledgeable and skilled doctor and makes me feel comfortable whenever i go see him. I recommend this place to anyone reading this review and do give Dr Keswani a try, he is very good at what he does. Thank you Dr Keswani

Apr 22, 2018
This place is amazing. I have lots of complications in my mouth, and Dr. Kisswani carefully and methodically went through and created a plan for based on my insurance and priorities. His fillings and root canals are top notch quality (I've gone to several dentists in the past), and he is hilarious. He gives himself trouble because I'm trying not to laugh when he's drilling my teeth! The clinic is also quite technologically advanced - they have equipment for analyzing and cleaning that I'd never seen before. To top it all off, sometimes he works Saturdays which is also a primary reason I can still come here after moving to North York (yes I drive from North York to Hamilton for Dr. Kisswani!) TL;DR: Make the switch and have Dr. Kisswani be your Dentist. He knows the drill. UPDATE (Apr 2018): It may be strange to say this, but I'd like to write a review for one of the assistants named Jodee. Sometimes, as the frequent patient I am, I am under the impression that everyone who works in a dental clinic has perfect teeth. This is where Jodee shines. Don't take it the wrong way - what I mean to say is that she seems like a normal human being who goes to the dentist for things other than a regular cleaning. That means she has experiences she was telling me about which really put my mind at ease and gave me comfort when thinking about a potential extraction. Furthermore, this makes her really good at being an assistant because she does all the things a patient wants done. FOR EXAMPLE, she solved two of the biggest annoyances I have when getting dental work done. Firstly, she will proactively suction that fluid pooling at the back of your mouth. "Drowning" as she calls it, and how aptly termed. Secondly, I always had an issue with swallowing my spit while in the chair because I just feel like there's residual chemicals, debris, etc. since I have the after taste lingering. She crushed that paranoia for me today and the three hours was like getting a mouth spa day.

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Opening Hours

Mon:8 am - 9 pm Today
Tue:8 am - 9 pm
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 7 pm
Sat:9 am - 1 pm

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