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MacDonald Paul Dr

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3.5 Google Review

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817 Bayridge Dr, Kingston, Ontario, K7P 1T5, Canada

(613) 384-0090

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Peter Hicks

Aug 10, 2018

Dr MacDonald is always great with my daughter whis is a very anxious patient. Keeps her calm and was even able to extract 2 teeth without sedation. He explains what he is doing well and is alwaus considerate of my daughter's anxiety about being there.

mary allan

Jul 11, 2018

My son who is three has slight autism. And is loud and they made me feel awful. This is a childrenâ€™s dentist. Donâ€™t work with children if you get annoyed with them. They gave me the option of going to the clinic or the hospital. BUt told me that I didnâ€™t really have an option that I should go to the clinic. This was the worst experience Iâ€™ve ever had at a dentist. Staff was really unprofessional. I than asked if they would take me at any other location. The answer was no.

Marc Gauthier

Feb 6, 2018

Good day. It has come to my attention via my wife after we left your office today that your staff made some comments that I believe our quite unprofessional. While my wife was in the waiting room awaiting the necessary paperwork package, she over heard staff commenting on how we did not have control over our child, and that we should probably have him checked. I consider this grossly inappropriate, not to mention unprofessional. If your staff want to comment on an interaction with a client, they could at least wait until we leave the office. I understand that the interaction today was quite unpleasant. Do you think that maybe for a moment that it was unpleasant for our child and us as well? We have been to three separate clinics before yours. Every time we coach him and give him the expectation of what dentists do. We have even played dentist with him where we count his teeth, get him to open as wide as we can while we look around his mouth, move his lips around to expose the gums and the likes. The point Iâ€™m trying to make here is that every child is different, and every child has their own fears and moments of anxiousness. We do not need to get our child â€œcheckedâ€ as was indirectly suggested by your staff member. And we certainly can only do so much with regards to â€œhaving controlâ€ over our child. What would you have us do differently other than what we already did during his oral exam. I trust and hope that our concerns will be brought forward during your team meetings so that this does not happen again in the future. PS. Even though the interaction was difficult, I would like to thank Dr Butler for not backing down and continuing the exam even though our son was extremely difficult. This has not been done in the past. The other dentists we visited simply backed down.

David Ireland

Aug 23, 2018

Always professional and pleasant to deal with, even my 5 year old doesn't mind going, that says alot!

Mr. Smith

Nov 20, 2017

We've had no issues with any of the staff, my daughters seem to be quite content and have no issues with anyone that see's them. Dr. MacDonald is a good dentist and even though I think he may be spread a little thin between patients I feel he explains himself and procedures quite well. We are very thankful for Dr. MacDonald and Dr. Butler as well.

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