Dr. Hassan El-Awour's Dental Office Mississauga

Excellent dental staff + responsive and helpful admin team. I've been coming here for a year. I had an extensive treatment plan with 16 cavities and a root canal. They made an extensive treatment plan that worked around my work insurance budget, and gave me very fair pricing when insurance ran out. The work has been stellar and I couldn't be happier. I've recommended friends, and my wife now comes here. The staff are great. They call ahead to remind me of appointments and fully take care of getting my insurance reimbursements. I'll keep coming to this dentist for as long as I live in Mississauga. Only problem is that they are so busy, sometimes there isn't any place to sit :) but that's a small price to pay for amazing and reliable dental service.

If I could give 0 stars, I would. I had an appointment made for 6pm, and I’m a huge hockey fanatic, so I wanted to get my appointment done with so I could go home and watch the Leafs game. The dental hygienist pulls me aside a little before 6 and tells me that my appointment is actually at 7 and that I would have to leave and come back. I stated that my appointment was at 6 and was told that they have a patient coming in 10 minutes and they would have to take that patient first and that I could leave and come back. I replied again with my appointment was made for 6, and I will leave, but I’m not coming back. Had they said something like “We’re running behind and your appointment will be a little later”, I would’ve understood, but to tell me that my appointment was made for 7 when I specifically agreed to 6pm on the phone was an insult. I will not be returning ever and will be looking for a new dentist. I recommend that no one else go to them either because this is only one small example of how unprofessional they are.

I went here for an emergency dental appt, I got a same day appt on a Sunday. I dealt with 2 dentists and I absolutely adored them both. Very caring and very professional. I have bad anxiety when it comes to dentists and they always made sure I was doing okay all through the procedure. Highly recommend.

Had a good experience with the staff, they were very helpful and friendly. Dr.Ahmed knew what he was talking about and did a great job with my tooth. I recommend the place.

Update. The dental office cannot handle cases of children who are afraid of the needle dispite the website stating they work well with children what they failed to mention is only if the child is easy... Nothing beyond behaviors of an adult. They also do NOT listen to parents concerns or input with regards to your understanding of your own child... Placing the child in undue stress not to mention the parents too. Not good once again. Now referral to a child specialist... To complete the same job, putting your child once again in distress 😠 far to many people working at the reception area. At least 5 women are in this area at any given time, whenever an appointment is made, some sort or wrong information in put into the computer, your appointment time is not right or they are not able to get things right with your insurance company not on one or two or three occassion but habitually problems coming out of this place. The receptionists never know what each other put into the computer, the file is not updated ever, they dont give you any written information like a bill in regards to work needed or any written quote or anything what so ever...why? the information put are always wrong and when asking for a copy of what they are saying is worng, is in the computer, so happens there is nothing written in the computer for them to give you, even when they are telling you it is in the computer showing this "wrong" information.. very concerning...how can they tell you there are issues with your insurance once you get to your appointment, confirm your appointment the day before and when you get their, issues as always with one thing or another???? BUT on the same day you get the confirmation appointment, they say at your appointment the insurance has issues??? AND you know for a fact your insurance is correct, got one of the mulitude of receptionist to call your insurance company in fornt of you, fill out all froms and tell you, you are covered for dental just to trun around a week later say there are issues again. The list is even longer..in the short time I have delt with them. On another note..why is this places review only from individuals of same race, culture regligion??? it could be all family, friends etc writing these reviews...an objective point of view from others is greatly needed. OVER ALL...There is something wrong with this place. dont bother going and save yourself the trouble.