Dr. Andrew Tortorella

WOW! So I booked a cleaning with a hygienist and I arrive to sit down and be told that this was just a "consultation" (a word that was NEVER used on the phone) I said specifically I need a cleaning my teeth have grey/brown spots and I stopped smoking 3 weeks ago. Then Dr. Tortorella came in and looked in my mouth for about 15 seconds, I explained I would like to fix all my teeth and get my mouth clean. He acted VERY awkward because the last time they booked me for an appointment and said it was a cleaning (I had already had an initial exam done, x-rays, the works) the same problem occurred, it was a "consultation" of what teeth I wanted to work on first (while doing nothing that day but only planning for the future). So I did leave in a bad mood, although acting nice to everyone. So, after I say yes I want my teeth fixed and cleaned, he said "ok we will book you" in a monotone voice. He did NOT shake my hand, or say goodbye, or ANYTHING. He rolled out of my view as I got up off the char and walked off. Then before making an appointment for me he ran into a room, and said "Janet" (the secretary that was JUST about to book me) she said to me "sorry, I will be right back". He obviously said something to her because the EARLIEST appointment I could get she said was for September 12th!!! That is one MONTH and SIX days away. I had my girlfriend call to book an appointment, and OH, there is a hygienist open tomorrow at 2:30 pm. I don't even know what to say, my mind is blown.

Dr.Tortorella and all of his staff are amazing. They are so friendly and kind. Everyone that works there is professional and fantastic at their job. I went there a few years ago urgently in a lot of pain and was treated so kindly and quickly. In the past my children had a few bad experiences with other dentists but Dr.Tortorella and all the staff have helped my children forget about those times. My children are both put under to have their treatments done. However the last two times my son has been able to be awake for his appointments. He is able to do this because how incredible Dr.Tortorella and all the staff are. I have recommend Dr.Tortorella to everyone I know and will continue to do so. I struggle with Neuralgia on the left side of my face and they always do everything to keep me comfortable. I cannot say enough good things about everyone who works there! Thanks Dr.T and staff for always being so kind and for being so good at what you do! Heather, Darryl, Zach and Alexandra

The best is all I can say, Dr. Tortorella, you have a patient for life! After 30 years fearing not just a dentist but the word dentist, I have finally come to terms. I felt so comfortable and welcomed and when one had the fear of a dentist which I had and it was so bad that for the last 15 years, I would not go, I put up with the pain. Not any more, those days are gone. I highly recommend going to Dr. Tortorella and he and his staff go above and beyond.

I absolutely love this place I've never felt more welcomed from a friendlier staff. I've reffered family and friends and they love this place just as much as myself and my kids

I have been going to this dentist office since I was a little girl. Once my dentist retired, I stayed with this office when Dr. Tortorella became the new dentist because the staff there is so amazing! To begin, I have never waited more than 5 minutes to get in for my appointment. Their scheduling is impeccable. I have a very hectic schedule and Janet (the receptionist) is always so accommodating with me whether it be rescheduling my appointment (which happens often!), calling me to remind me of my appointment and forgiving me if I forgot I even had an appointment (this happened once lol!). I usually have Mary as my dental hygienist but I am always open to using other ones as well. No matter if it is Mary or a newer one (I was there last week and had Katelyn), they are always so friendly and chatty, making sure I am comfortable and not in any pain at all. I always get asked what flavours I would prefer and do not get reprimanded for always forgetting to floss (I know I know it should be done!). At the end of every appointment, Dr. Tortorella comes in to do a check on my teeth and he is always very pleasant, asking me about my teaching career, how my other projects are going and taking his time to answer any questions I may have. If have to come back for additional work on my teeth with Dr. Tortorella, he is usually assisted by Andrea who is always so cheery, talkative and reassuring. The staff at this office is always professional yet they make you feel so comfortable that going to the dentist is not a pain but a pleasure. I would recommend this office to anyone who is looking for a positive change in the way their teeth are cleaned. As you can tell, they treat all of their patients like family and I wouldn't go to any other dentist office in the city :)