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Westboro Dental Centre

Westboro Dental Centre

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3.8 Google Review
566 Byron Ave, Ottawa, Ontario, K2A 0E4, Canada
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Refresh Reviews 3.8


Jan 23, 2019
The office is a dirty unpleasant place. They try hard to look good when you there for the first time, but by the third visit, it becomes clear no one cares about you there. Their doctor is a con artist. She first asks you how much insurance coverage you have and then absolutely make sure spent it all with there, regardless of your dental health.

Mar 6, 2019
I received botox in my jaw and temples in Jan. 2019 to help relieve pain associated with TMJ and the frequent headaches I'd been receiving. The staff were great at explaining the process, making me feel comfortable and following up a few days later. I would definitely recommend Westboro Dental Centre for TMJ issues.

Jan 23, 2019
Very poor customer service

May 10, 2017
Very friendly and professional staff. Dr. Gunay herself is an excellent dentist. I'd recommend to everyone.

May 19, 2017
Very poor customer service. I recently visited this dentist, as I have been doing for years, for my regular cleaning and an x-ray. After my appointment, the receptionist informed me that they will no longer be doing direct billing to my insurance company (as it was "too complicated" for them) and that I had to pay for the full appointment. I paid my bill, and waited for my 90% return from insurance - instead, I got a notice from my insurance company that the dentist, in fact, was paid my 90%. Now, my (former) dentist, has the 100% that I paid, AND the 90% that my insurance company paid. I have called the office a couple of times looking for a resolution to what should have been a simple a problem, however the receptionists keep telling me they will 'look into it, and call me back'.... Yet, no one ever calls me back! They created this situation, and they should be eager to solve it - that's pretty basic customer service. I would NOT recommend this office.

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Opening Hours

Mon:10 am - 7 pm
Tue:8 am - 4 pm
Wed:8 am - 5 pm
Thu:8 am - 6 pm

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