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Besma Family Dental Centre & Dr. Rashid and Associates

Besma Family Dental Centre & Dr. Rashid and Associates

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1.0 1 review
167 Riverside Dr, Welland, Ontario, L3C 5E1, Canada
(905) 734-9214 www.dentistwelland.com
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Jan 5, 2018
Yep, it’s pretty desperate that you have employees and the friggin dentists WIFE and friends write the only “good” reviews for a business. Avoid like the plague. This office can not keep employees to save their life. At least 4 receptionists have come and gone in the last year, I’ve seen several new hygenists, 3 associate dentists... a bunch of assistants. What does that tell you?

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Oct 19, 2018
This office really needs some customer service skills improvements. I attend Niagara College and school has dentist network. If students go to network dentist, minor restorative services would be covered at 100%. I went to such dentist and they didn't honor 100%. Only 85% was covered. The office didn't really explain how it worked. Stuff wasn't very friendly. I didn't feel welcome at all. I'm quite surprised how they are still able to stay in business. I guess they don't have a lot of competition around.

Jan 19, 2018
After trying out 7 Dentist places in Ontario. This is by-far the best Dental Clinic I and my family like. Dr. Rashid and his staff are always great with our family. I never had a bad experience here. I am not sure why this place has a 3.0 star rating. People of Welland don't know better I guess! Anyhow, if you are cheap and don' really care about the quality; then go somewhere else. But if you are someone like me, who is really picky and particular about teeth - These people are the best. Yes, you pay a little more, but there are no mess ups! You will walk out tension free!

May 7, 2018
I would not recommend this practice to anyone. I had 2 fillings done at this practice. They continued to cause me a great deal of pain so I returned and was told that the fillings were “a bit heavy” they were filed down and I was sent on my way. After a few more weeks of pain and discomfort I went elsewhere only to find out decay had been left in the cavities. They were repaired by my new dentist who seemed shocked. I contacted Besma family dental and was told they would look into it and call me back. A week later they returned my call. They refused any type of compensation, stated if the x-rays I had done at my new dentist proved this is to be true they “may” consider fixing them at no cost to me...No thanks didn't want anymore shoddy work. I paid hundreds of dollars for this shotty job. I was assured by their office staff the dentist that did my work no longer worked there- as if this was supposed to make up for the fact I had to pay twice to have my issues dealt with or that it was done improperly in the first place.This is irresponsible practice at the least, and wish there was some accountability on the practice for money spent. Do yourself a favor, go elsewhere.

Feb 10, 2018
I used to go to Lincoln dental and I always thought they were a good dental place well I called them one day to get my tooth checked and they wanted me to wait 3 weeks so I called Besma family dental instead. They took me right away where very friendly and helpful. I went back yesterday to have a tooth pulled they weren't able to pull because the dentist didn't want to cause me any pain and is sending me to be put to sleep to have it removed. he asked me many times if I was okay because I was scared he even wiped my face with paper towel to cool me down he was extremely nice to me and my grandmother and explained each step and what would happen next I would highly recommend this place to anyone Lincoln dental doesn't even compare to this place.

Feb 20, 2018
I had my first visit and cleaning today. With a young lady named Melissa, she answered so many of my questions and was so thorough. I am so happy with the results, never have I had my teeth clean so well from any other dentist.

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