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Pterosaur Health Care Inc

Pterosaur Health Care Inc

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3.4 Google Review
326 Red River Rd, Thunder Bay, Ontario, P7B 1B1, Canada
(807) 345-6637
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May 8, 2022
From reception to the nursing staff I received nothing but friendly caring support. Felt very welcomed and put at ease from the moment they called me for my appointment to the time I was finished my procedure. Dr Pynn is the most gentle and caring surgeon I have met thus far. Definitely recommend this oral surgeon and his professional staff!

Jun 8, 2023
I saw Dr.Pynn in September about extracting all my teeth! He failed to tell me a huge portion of why I ended up with 20+ dry sockets and why my jaw keeps shifting and why now my gums are almost all bone after having all my teeth extracted Nov 28/22! I have lead poisoning and my puDog Melody does too and her vet Dr.Goth has a big complaint proceeding against her!!

Jun 25, 2020
1000 stars!! I am going to show Dr. Azias a little much needed appreciation!! I had met with him to consult for a surgery to remove all 4 wisdom teeth. He was very kind, and understanding! He answered all my questions with full explanations, and was quite funny and made the idea of a surgery less scary! Then surgery day came, I was a little nervous because it was my first surgical experience, but knowing that he was my surgeon, I was a lot calmer than I expected. I have a small mouth, so I had a lot of personal concerns I never discussed, but when I woke up, everything was as okay as it could be! I had/have very little swelling and very little pain! I love this man! Dr. Azias is definitely the surgeon to go to!! He is absolutely amazing!

Aug 17, 2020
Great oral surgeons here, however there is a very unprofessional and rude receptionist who works at this office. She dismissed a patient that was calling to get more information about a possible infection after having all 4 wisdom teeth extracted. The receptionist said to “call back in a week if there’s still pain” and didn’t do any further investigation. The infection has now progressed unnecessarily and will need an aggressive cycle of antibiotics to be healed, when the patient knew there was something wrong a week ago. I have also read reviews here that echo the same experiences, verbatim (“K, first off who’s this?”) from almost 3 years ago! Pterosaur health care, please read your reviews and address these issues with your staff members or terminate those who are unfit. People who are neither compassionate nor careful when dealing with people in vulnerable positions should not have a job in a medical office.

Feb 22, 2021
Very rude receptionist that works here. Called to cancel an appointment and seek advice, which I was told I could do so. ( A dentist had pulled a bottom wisdom tooth out a week ago and still have no sensation in my tounge and have been in pain). I just wanted to speak to an oral surgeon for his opinion. But the receptionist barley even listened to what I had to say, told me I couldn't talk to anyone and was arguing with me over the phone about what had happened to me, basically told me to deal with having a numb tounge. I Was suppose to get my other bottom wisdom tooth taken out here but after speaking with her. I'll go somewhere else. Someone who is that rude and has no care for others should not be working in the medical industry. All I wanted was help.

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