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World Tours & Travel Inc

World Tours & Travel Inc

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845 Upper James St, Hamilton, Ontario, L9C 3A3, Canada
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Dec 28, 2017
I have been dealing with Sammi for 10 years. He is fast and quick to get you to book but always making you feel rushed qnd that he has million things going on. Do not know why I kept going back to him maybe because I'm usually super easy and book fast. This trip however I was travelling back home and was unsure about my return date so we agreed that I'll be changing that if needed (I knew I would be charged more). Now that I'm on my trip trying to get a hold of him has been impossible as there's no email available. Got my friend to fall and ask him to send me options and gave him flexible dates and I waited and waited and nothing. She called him again he rushed her and said yea yea I'll send her an email. Still nothing. My friend called again and told him how time sensitive this is as my job is waiting for a confirmed date and she just asked for an airline number that I can call form where I am he was rude saying she can find it herself and hung up on her. Every time I was so patient he's always distracted and horrible at multitasking or listening. Repeats himself over and over. Do yourself a favor find another travel agent or book online because once you pay you are no longer a priority. So disappointed as I like to be loyal and go the people I usually work with and I'm a frequent traveler but never again.

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