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Walmart Vision Center

Walmart Vision Center

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5.0 1 review
22 Pinebush Rd, Cambridge, Ontario, N1R 8K5, Canada
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Oct 21, 2020

Very professional and friendly staff

I really enjoyed the experience I had with Min and Debra. Debra was very friendly in helping me pick out frames, contacts and explain the pricing. The store was very clean and presentable. I was happy with my service and would reccomend others to go and ask for Debra or Min for help!

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Apr 13, 2019
Went in to buy contacts (which i had many times before) after getting a new prescription. The lady (who i believe had no fault in this) that was working there was unable to sell me contacts despite having being just handed my new prescription because she was not an optometrist? I was stunned at how she was absolutely unable/unwilling to sell them or even explain why she couldn't, she just recited i had to have an optometrist order the contacts, despite the fact she herself had ordered them for me several times in the past. I gave up when i saw she was getting flustered and just ordered them online. Ended up being cheaper anyways. I'm leaving 2 stars because in the past i had no trouble, but i'm not sure if it's a policy change or what's going on, i left just feeling confused and without an answer as to why she couldn't sell them despite doing so before.

Feb 11, 2018
While most of the employees working here are kind and committed I was more than upset with with something the optometrist. While taking my family history she asked if anyone had had some sort of eye issues. I said that my Omi had had many laser eye surgeries but I had no idea what it was for. (Gist \/) Optometrist: Was this on your mom or dad’s side? Me: Moms Optometrist: Ok what about your dad’s side? Me: I have no idea and I try not to talk to him, so I wouldn’t be able to find out Optometrist: Why don’t you talk to your dad?? Me: I don’t like him, he’s not a good person Optometrist: Is that because of what your mom tells you? First of all, this had nothing to do with my eyes which she is paid to check- NOT my personal family business. Second, my mom didn’t come because she was babysitting the grandkids but if she had’ve came the optometrist wouldn’t have said a word. Seriously makes me so mad to think that someone, especially someone who is supposed to be professional, would say such a thing. I am upset and so is my mom. For the record I PERSONALY know my father, unlike the doctor who clearly felt this would help my vision. She also inferred I was lying because the “tests didn’t match my complaints”, but she gave me glasses anyway “because maybe they’ll help”. Just wow.

Mar 10, 2017
I bought my last two pairs of glasses here, very reasonable price and good attention to my needs

Mar 2, 2017
Called me said my sons glasses could be picked up, Walmart:"...glasses are ready for you to come pick up" Me: "ok perfect I get off work at 5, takes me about an hour to get to your location so I won't be there till about 6" Walmart:"perfect we will see you then" I get there about 5:50 and they told me I couldn't pick them up because the optometrist left at 5pm... WHY DIDNT YOU TELL ME THIS BEFORE I CAME IN FOR NO REASON

Dec 26, 2016
I made an appointment for December 19 5 pm, when we got there they said the machine just broke, right in that moment... So I rebooked for December 27 1 pm. However I decided to go somewhere else so I could have glasses before new year's Eve, and I past by to cancel my appointment and surprise my name wasn't even there booked. I have the card they gave me at the time to prove it. So, I'm glad I went somewhere else or I would waste my time once again, leaving the house with my baby on this cold weather...

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