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Flight Centre Conestoga

Flight Centre Conestoga

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2.9 Google Review
550 King St N #G12A, Waterloo, Ontario, N2L 5W6, Canada
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Google Reviews

Refresh Reviews 2.9


Nov 26, 2018
Proper choice if you're in a hurry and/or need questions answered. They told me the ticket was going to be $300 more than Skyscanner did, that's probably a result of their bad system more than their employees. Luckily they price matched it so I paid exactly what I would online. Great customer service, there were some questions I couldn't find online that they answered for me. With booking also comes a 24/7 phone service if you get into issues on your trip. Cancellation here will cost $200 and switching will cost $75, all on top of whatever the airline is charging to cancel/switch.

Sep 10, 2018
Very unprofessional staff. I booked one trip here and everyone was “hands off” unwilling to help afterwards. I was stuck at the airport in Europe with nothing going right as promised. It was to the point where I had to go to head office and make a formal complaint before everyone decided to “help”. Won’t be booking here again.

Feb 8, 2018
I would rate this 0 stars if it was possible. After working in the customer service industry and client relations, I am disturbed and appalled at the type of ‘customer service’ this location gives. Not only have they scammed people I have known who have inquired about planning trips, but the manager, bald man with full beard, is the most unprofessional person I have ever met. Earlier this year, I was planning on booking my honeymoon with this business, but now I don’t trust these ‘agents’ and will definitely be taking my business elsewear. Beware of this location.

Sep 27, 2018
Worst service ever I highly recommend that nobody to go in there because you will get zero service you will get no help and you will get stranded in a different country Because the staff of this place is only looking out for their own interest they’re not looking out how to help a customer

Sep 27, 2018
I will never enter to this place again no one needs to go through what i went with this people

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm Open Today