Get to the top of the directory by claiming your business!

Niagara Air Bus Inc

Claim Business

2.4 Google Review

Direction Bookmark

8626 Lundy's Ln, Niagara Falls, Ontario, L2H 1H4, Canada

(905) 374-8111 www.niagaraairbus.com

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 2.4

Patrica Young

May 1, 2018

Poor service from Toronto to Niagara. After travelling all day and returning to Toronto late at night I sat for an additional two hours waiting for some hope of service. That is almost as long as my last flight to Toronto. I want to add that Niagara Air Bus are excellent getting people to the airport on time for their flight and the drivers are exceptional. They are very helpful and polite. I suggest making alternative arrangements for your return trip from the airport that is the main weakness in this company.

Dee Wilson

Apr 6, 2018

I have used this service twice. They pick up at home pretty much on time but the airport end is a totally different experience. I arrived within the times given for pickup after running across the airport only to be told the bus had left 10 minutes earlier. I was told that i now had to wait 1.5 hours for another one. Counter staff definitely not helpful at airport. Expensive for level of customer service given

Mitchell Everlyn

Mar 16, 2018

I used this service whilst I was traveling through Canada, there were both pros and cons about it. My first comment that they have good ground service. After being on a plane that was delayed 2 hours, we finally arrived and a bus was ready within 15 mins. However the trip, felt like you were sitting on a jack hammer for 2 hours and the two speeds we went were flat-out or stopped. Coming back from Niagara falls, I used this service again. The bus driver was really nice, however we did have troubles with the bus, where we couldn't open the door to fit our luggage in, so then had to go and change buses. The service we received from the staff during this time was good, however still an inconvenience, having to change vehicles. Overall a very average experience.

W L

Feb 12, 2018

Terrible service. Counter people could not be more rude. Scheduled pickup time is 12:20-12:40 and I showed up at 12:20 as asked. They said the next shuttle is at 1:30. So I now have to sit at the airport for over an hour and stare at these rude and unhelpful Airbus employees. This will be the last time I use this service and I hope this review stops you from considering this service as well. Ask a family member to pick you up, park your car at the airport, or take a cab.... anything but these guys.

Christel Tyson

Jan 30, 2018

The driver's were amazing. The front desk staff at the airport on the other hand were another story. My husband got a groin hernia while we were on vacation in Jamaica. I had to have him wheel chaired through the Montego Bay airport and again in Lester B. Pearson airport. Our flight arrived early which I thought was great as it meant that I could get my husband at home and in bed. He was in a great deal of pain. When we arrived at the front desk I gave the woman (I don't remember her name) our last name and she said there was a shuttle leaving just shortly after 6pm however we would probably not get on it and we would probably have to wait for an hour for the next shuttle. I said "can't you see that this is not a normal situation. My husband is in a great deal of pain and all I want is to get him home. Her answer to me was that was not their problem. She said our flight was early at which time I said don't you make arrangements for that. I am sure this happens all of the time. Some flight are early som are late. Your company should make adjustments for such situations. She was now screaming in my face. When I asked her to lower her voice she just screamed louder. In the end there were 8 empty seats on the 6pm shuttle but because they said there was no room for luggage therefore they would not take anymore passengers. How's that for customer service??????? In the past I have been responsible for training customer service and sales people. They were always taught to deal with customers in a professional manner. They were taught to calm a difficult situation not escalate it. The service we received was definitely not professional. In the long run I will never, never use this service again and will tell anyone we know to find a better way.

INDUSTRY BLOGS

Safe Real Estate Investments in Costa Rica for Foreigners

Safety is one of the most critical considerations for international real estate investors—and Costa Rica consistently ranks among the safest and most transparent markets in Latin A...

Kindred Consulting C.R.

Single Malt vs. Blended Whiskey: A Comprehensive Guide

#whiskey #smithville

Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

#whiskey #smithville

There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

Passive Income Properties in Costa Rica

Costa Rica has become one of the most attractive destinations in the world for generating passive income through real estate.

Kindred Consulting C.R.

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Own this business?

Claim Your Business

• Update your photo and information

• Get notified when reviews are posted

• Respond and manage your reviews

• Select badges and keywords

List

Latest Industry News