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Carlson Wagonlit Travel

Carlson Wagonlit Travel

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5.0 Google Review
224 Central Ave, London, Ontario, N6A 1M8, Canada
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Jul 26, 2018
I had never booked with a travel agency before my trip in April, to Mexico. We originally only went to CWT because we were having issues with our credit card and needed to pay with debit. Little did we know it was the best decision we ever made. Petra Brown assisted us more than we ever could have imagined. We had our passports and cash stolen from VIA on our way to Toronto. I was beside myself and called Petra to let her know we wouldn’t make our 6am flight the next day. We were able to get emergency passports the next day, and Petra worked so hard to make sure we were on a new flight, at a decent price. She called and was on wait for over an hour, and I’m sure had to deal with much more behind-the-scenes. She was a dream. We only missed one day of our vacation, and got a direct flight for the cheapest she could find. We wouldn’t have got to enjoy our amazing vacation if it wasn’t for her hard work and sympathy for our horrible situation. I recommend her to anyone looking to travel, and highly suggest you contact Petra for any travel needs. Above and beyond our expectations!!! THANK YOU PETRA

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