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Intrepid Travel

Intrepid Travel

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4.0 Google Review
579 Richmond St W #Suite 400, Toronto, Ontario, M5V 1Y6, Canada
(855) 299-1211 www.intrepidtravel.com
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Jan 31, 2018
I booked 2 trips over christmas holidays, one to Machu Pichu and Galapolas. I bought the hype that these places are high demand so better make sure that I get a booking. What a mistake! You get mediocre services and places to stay. While the former was good, the latter felt like a rip off as cuts were constantly made increase the profits from providers. Eg a lack of hot water, instant cheap coffee, skimping here and there, too much free time so you have to buy the extras. Even though intrepid states it consciously books and hires locally, this is to preserve their profit margins rather than an ethical concern. If i would have booked locally, which i usually do, i would have paid a third of the price. What a mistake to book from them. The group was interesting and we made the most of it, but most constantly complained and had the feeling we were being ripped off, leavinga bad taste.

Nov 24, 2017
We booked with Intrepid to Patagonia W-Trekking. We then received a travel tips saying 4-wheel luggage is good for the trip. This is a very bad advice as we need to board the catamaran and we must carry our own luggage. It is down right dangerous to walk the narrow plank with 15 kg luggage. Even the ship operator was cursing the luggage. Neither was it mentioned that we must carry our own luggage everywhere we go, including the half-mile walk from Puerto Natales bus station to the lodge, and 500 meter walk from the dock to bus drop-off on gavel/mud road. Not fun at all. Backpacks should had been recommended. The information also said ground mattress is provided, but it failed to mention we had to carry them from camp to camp, on top of our own stuff. 9 out of 12 people in our group got food poisoning on the third day and there is no medical assistance at the camp ground, neither there was any with Intrepid. The lunch provided by Intrepid is of poor quality: everyday is ham and cheese with avocado, no variation. And the sandwiches were carried in local guide backpack for 4 hours in the sun and body temperature. Some of us opted out the lunch altogether. Only salvation was that our group lead Carla who made her best effort to make the trip a little more enjoyable. The hostel used by Intrepid are best described as adequate. In one of the hostels, some member got bedbug bites. Not good. Overall: Intrepid booked hostel, bus ticket, internal flights, reserved the tents at Torres Del Paine camp ground and 2 trips on private van. Everything else is DIY. The service level is below expectation. I do not recommended Intrepid for Patagonia Trekking.

Dec 25, 2017
Way to travel on tours

Mar 24, 2018

Aug 5, 2017

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