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Healthpoint Family Care - Bellevue Office

Healthpoint Family Care - Bellevue Office

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3.2 Google Review
103 Landmark Dr, Bellevue, Kentucky, 41073, United States
(859) 655-6100 www.healthpointfc.org
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Google Reviews

Refresh Reviews 3.2


Apr 27, 2018
If I could give this place no stars, I would. I originally started going here because it was the only place that could see me for depression/anxiety issues, which turned out to be bipolar disorder. After the initial appointment with a psychiatric nurse, I started taking a medication, which worked beautifully. I had a couple of follow up appointments, and hadn't seen the provider in a few months, and when I called to make an appointment, I was informed that the psychiatric nurse who helped me had quit. Before that, I had NO idea that my provider was no longer there, as no one had reached out to me to tell me so. I was rescheduled with another provider, and showed up to the appointment, only to be told that my appointment had been cancelled. They said that they gave me a call, but I never received one regarding this. I made ANOTHER appointment, which in turn got cancelled again, the day before. I called to set up a third appointment, which held up, but I overslept. I called to rectify the situation, and was told that I could not be seen until late May [a month from now], but the new provider took upon themselves to remove my medication from their roster, and I am not able to get a refill on it. The only saving grace about this whole place is the fact that it's close, but I will be switching to St. Elizabeth faster than you can blink. They are playing around with people's physical and mental health, and they shouldn't be allowed to practice any longer.

Feb 12, 2018
I dont know what is going on with this place but it has went down hill. I have had to fight with the doc to get iron meds refilled for my 2 year old. Just resently i have had to fight with them and the doc to get my 1 year old sons orthotic prescription sent over so we could get them. Its been a mouth now and they just today sent over the prescription so we can get them .. I am done with this place taking my family somewhere else.

Sep 21, 2017
Arrived 15 minutes early for our child's appointment scheduled over a month in advance. We were escorted to the back an hour after the scheduled appointment time and then waited over 25 minutes to be seen (still waiting as I write this and the automatic lights have shut off). Probably should have signed in and come back an hour later. The staff have always been kind, but what's the point of a scheduled appointment if you're unable to have some semblance of punctuality. I've Waited less to process prescriptions at the Cincinnati VA and that's saying something.

Jul 18, 2017
Going to any doctors office is no fun (anywhere), nobody wants to be sick or have a toothache. This facility does a great job, friendly faces, follow ups, and now walk in appointments after 5pm and Saturday. I give them high marks in the three years going to the Bellevue location. Thank you doctors and staff of Healthpoint!

Jul 31, 2017
My daughter and I have seen Catherine Ellis and another NP, who is no longer there. We got excellent care every time we have been to Healthpoint in Bellevue, KY. They really listened and wanted to understand our concerns.

INDUSTRY BLOGS

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Opening Hours

Mon:8:30 am - 9 pm Open Today
Tue:8:30 am - 9 pm
Wed:8:30 am - 9 pm
Thu:10:30 am - 9 pm
Fri:8:30 am - 9 pm
Sat:9 am - 5 pm

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