I am not one to write negative reviews on a business, however, in this case I feel I need to. People need to know the truth about an establishment so they know whether to go there or not. I went last week(8 Sept 15) to this office and my husband's sole purpose was to get an appointment to get a crown done. He has had memory issues for some time. I had to talk with the people that was going to work on him so they knew what we wanted and I told them if they was going to do anything else to let me know. We know at any dentist office that they usually want to do Xray's first. So they called Him back there and saw the person I talked with. They not only did Xray's but they automatically took it upon themselves to do a deep teeth cleaning. Thankfully, it was only $35 since my husband has several dental plans. I didn't know this until He got out of there and the lady that I talked to just acted like that was a normal thing even though I told her to let me know if they did something other than Xray's. I just chalked that up to experience and figured I would make sure next time if I went I would remember this. Today(16 Sep 15), my husband had an appt at 9 AM to get his crown done. Four hours and fifteen minutes later we was finally able to leave this place and I will not go back. I am going to call his dental insurance company and let them know how sorry this office was. When He went back there after waiting 45 minutes in the waiting room, He had to sit for another 35 minutes in the Dental chair waiting for the dentist to come in and start working on him. He came in and gave him shots to numb the area He was going to work on. Then He waited another 25 minutes and came in and then He started drilling. My husband could feel the drill so He gave him another shot. He left the room and came back about another 35 minutes. There seemed to be only one dentist there because while my Husband was waiting for the Dentist to come back He went into the next room to work on another patient. My husband has had crowns done two times before. Never has he had to wait for over 10 minutes after getting a shot before the Dentist started working on his teeth Never has he had to get a second shot as well. Then after the dentist got through filling the tooth, He said he had a meeting to go to and that He might have to schedule me to come back so He could put partial plate on until He could be fitted for crown. I was sitting in the dentist room with my husband so I know he told my husband and the Dental Asst to stand by to see if I had to come back. About 51 minutes later the Dentist comes back as I was getting ready to leave and stated He could do the crown today. So, again, my husband laid down and dentist finished off with setting the filling into the tooth. Then it took him three times to put the mold on the tooth so it could be fitted properly, I assume. It seemed like He was having problems getting a good impression of my husband's tooth. The last time He stated this was just going to have to do and the Dental Assistant finished off with putting the temporary tooth. But, my husband states that the side of the tooth feels like they left some of the filling around the gums and it's a scratchy feeling and not smooth like when my husband had his crown done several times before. The top of the tooth feels uneven and one side of the tooth wasn't grinded down far enough and it feels like that part of the tooth is sticking up too far. Overall, again, by the time we got out of there it was 1:12 PM. My husband is going to notify the Insurance company because He is concerned about going back with the type of treatment He received today. The dentist acted like he was doing patch work on the third mold that was done on the tooth and my husband feels like He is going to have issues with the crown when they put it on permanently. This is an honest review. I had nothing against this Dentist office.