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Eye Clinic of Fairbanks

Eye Clinic of Fairbanks

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3.6 Google Review
116 Minnie St, Fairbanks, Alaska, 99701, United States
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Refresh Reviews 3.6


Feb 27, 2018
They apparently don't take my insurance which they did not bother to tell me when I showed up and handed them my insurance card. So now I'm on the hook for both the eye exam and the glasses that would have been covered 100% if I just went somewhere else. The best I could get out of them is a sorry we didn't tell you we don't bill your insurance.

Jan 16, 2018
I had a horrible morning and on top of everything my glasses broke. I went in to the Eye Clinic this morning hopping they could help me. They put my glasses back together. Over the course of the day I noticed that my glasses were not quite right. Which I know sometimes happens. I went in after work with my glasses so they could looked at them again. I also brought in another pair that needed to be fixed. The ladies that helped me get my glasses fixed. I was informed that my glasses that I have had seen better days.They helped me get new glasses ordered. Now if I can be nice to my glasses and last until the new pair come in (I am hard on my glasses).

Apr 16, 2018
Well seeing this place from both sides of the spectrum I came in about a year ago and was on Medicaid and I got the usual heres your box of certain frames let me know when youve made a choice. No help or suggesting on type I should get. Now coming in a year later with my wife who has insurance I have never seen customer service like this with all the ins and outs and haves and have nots of picking the right frames. Now I understand my selection was a lot smaller then hers but still there was a noticeable difference in customer service between some one who has insurance and some one who is on assistance

Apr 28, 2018
Expect to spend 2-3 hours waiting to be helped, then another 30 mins to an hour just ordering glasses. If you have seen Zootopia, this place is the dmv and they have sloths working here.

Nov 22, 2017
Way over priced and not honest. I scheduled here instead of my normal place because they said my eye exam would be around $250 dollars. My bill came in the mail for $500. They refuse to give me any sort of discount even though they misquoted me by half. $500 for a 10 minute exam is absurd. Save your money and frustrations and go somewhere else.

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Opening Hours

Mon:7:30 am - 6 pm
Tue:7:30 am - 6 pm Open Today
Wed:7:30 am - 6 pm
Thu:7:30 am - 6 pm
Fri:7:30 am - 6 pm
Sat:7:30 am - 5:30 pm

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