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Fallbrook Family Health Center

Fallbrook Family Health Center

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1.4 Google Review
1328 S Mission Rd, Fallbrook, California, 92028, United States
(760) 451-4720 www.chsica.org
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Google Reviews

Refresh Reviews 1.4


Sep 13, 2017
Really wish I could give no stars. Ladies at the front desk are really unhelpful and give a lot of attitude. Just being there is frustrating.

Jun 3, 2016
Had a great first experience. Check in, Dr. Visit, very cordial and helpful. However, Dr. sent two specialist referrals to their referral dept. Initially, one Specialist called but had very inconvenient hours. Called referral dept. and was told "the other girl" was handling my referrals and she was out to lunch. I was sent to her v-mail. It has been two months since my initial visit, so I decided to call. When I call the medical center, the phone is immediately disconnected after the call is placed and no one answers the phone. I contacted my health insurance company to see how they can help me, and was told that the referral has to come from the doctor's office.kmz VERY FRUSTRATING and, needless to say my healthcare is getting to the point of urgent.

Aug 8, 2016
Called to make an appointment. Which is the first initial encounter. I got put on hold the 1st call, and then they hung up. Have called back about 8 times and no answer nor is there a way for me to leave a message for some reason... I am very displeased that I cannot even make a simple appointment to PAY money...

Apr 4, 2017
I also find that they make you wait for very long times and the service is slow and unconcerned. It seems that there aren't many customers, so the reason for the wait in the first waiting room, then again in a second waiting room doesn't make sense. I have never waited less than an hour in the 3 times I've been there.

Jan 25, 2013
Every time you go there, you have to wait for 2 hours. Then the Doctors and the nurses are not very helpful. Only going there because I have no insurance and no job. The only thing good about them is that they are cheap. They are not patient friendly. They hide behind protocols. So when you call them to ask questions about your RX or your health, the only answer you get is you need to come down here, because the doctor needs to see you. So, they can take my $20 and then bill the state for rest....

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Opening Hours

Mon:8 am - 7 pm
Tue:8 am - 7 pm
Wed:8 am - 7 pm
Thu:8 am - 7 pm
Fri:8 am - 7 pm
Sat:8 am - 5 pm

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