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Western Dental & Orthodontics

Western Dental & Orthodontics

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1.4 Google Review
12420 Venice Blvd, Los Angeles, California, 90066, United States
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Dec 28, 2017
I once went in to have a wisdom tooth pulled. The dentist, long overdue for retirement, hit a nerve with the the novacaine and now 3-4 years later, I still have no feeling on the right side of my lower lip. A couple of years ago, I went in for another extraction and asked to have a different dentist work on me. My dentist came in, did his job and as I was on my way out, the dentist I didn't want to have working on me said, "didn't I just do an extraction on you"? I couldn't believe I had been tricked in such a fashion and that a grown man, a professional dentist, no less, would pull a "nanny nanny nanny"on me. Totally unprofessional place. Like, "I can work on you if I want to and there nothing you can do about it". So INCREDIBLE DISRESPECTFUL AND JUVENILE!!! They ought to be ashamed!!

Dec 4, 2017
Don't listen to all the BS below!!! I'm 24 years old and hadn't been to a dentist in FIFTEEN years, and I had a great experience! Fairly quick. It was a second opinion, and I actually trusted their word more than the first opinion. Some of the staff is rude, like whoever it was that did my initial photos of teeth. She was not kind, and didn't tell me what to expect, and just slapped the X-ray cover over me, and shoved the X-ray bites in my mouth. She didn't speak any English, which was really aggravating. Anyway. Otherwise, the service is good. I trusted the actual doctor/dentist, and the man who did the closing and signing out at the end was incredibly kind and flexible. Answered all my questions, estimated prices and told me what I could cut out if I didn't want it done, etc. They even charged my phone for me in the office when it was dying! Overall, besides the one woman, the staff was nice and welcoming. I'm going back today for another check up and to make up my mind about some things and begin the process of getting braces and and setting up a payment plan for a root canal, which I am really excited about. My wisdom teeth removal will also be free! Yay! (:

Jan 4, 2018
Their billing office kept calling me for a non existing bill after I paid a good amount even with my insurance .The dentist office says I m good , but the billing people kept calling .I also have more problems after treatment than I had before.

Mar 9, 2017
- 5 STARS This by far is THE WORST dental office ever! The are extremely rude and unprofessional, even the 1800 #s customer service people are rude. The staff is rude and have no idea what they are doing. I have so many complaints I can't type them all. In a nut shell they are a bunch of FRAUDS, they've charged me for work I nvr had done and when I tried to speak with the office manager he avoided all my call, nvr returned one and to this day still is avoiding me, nor will they rectify their mistake. At this point I am seeking legal counsel to assist me in this matter. DO NOT LET THIS OFFICE SERVICE YOU OR YOUR CHILD YOU WILL BE SORRY TRUST ME. I DON'T KNOW WHY THEY HAVEN'T CLOSED THIS PLACE DOWN YET

Aug 3, 2017
They charged me for a cleaning even though my insurance covered it. The dentist left midway through my cleaning to go see another patient. The customer service people were rude. This place needs to be shut down.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm Open Today
Sat:8 am - 4:30 pm

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