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Smile Dental Group

Smile Dental Group

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4.0 Google Review
1020 E Avenue J, Lancaster, California, 93535, United States
(661) 948-7909 avdentist.com
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May 19, 2018
CAUTION! Worst place ever!!! Please don't go there. You'll regret it! They should be closed down. They caused my entire family of 4 severe damage. NO ONE DESERVES HORRIBLE DENTAL TREATMENT! This 4 star average is BS! Unfortunately, they deserve -5*. Definely NOT kid friendly. Staff is very unprofessional & secretive about their errors. Oh, if you need your dental records be ready to pay a fee not only that they'll falsify records (money hungry office) wow! They'll make dental matters worst & ultimately you'll be looking for another dental office with a real dentist to fix the problem. Let's just say they are lucky I personally did not take legal action but only due to my work schedule. Currently, I have a great dentist at a different location of course. Also, the manager do not take concerns seriously nor address them. Save yourself & family by finding a professional office with educated dentist!

Jan 29, 2018
Absolutely love this office. Very bad experience with first office I took my kids to they wanted to put my son under anesthesia for a procedure And sending me to Bakersfield So decided to bring them here and they are awesome they used sedation and most importantly I was able to be in the room the whole procedure. And the work that was done on my 2 year old was impeccable they were patient and so nice to him. Will definitely recommend this office to anyone.

Mar 30, 2018
Great place. The front office women are awesome. Always very friendly. They helped me get work covered and you can tell that they care about the patients .

Apr 2, 2018
I am highly upset. I've been waiting for more then a month to get approved for my wisdom teeth to be pulled. I call to see if I got approved today, and they tell me that I need a better x-ray of my wisdom teeth to send to be approved. So basically I have to wait another 6-8 weeks to MAYBE be approved. All they gave me was Ibuprofen for the pain.. horrible experience.

Apr 12, 2018
I took my son in for a consultation for braces and I felt like I was at a car dealership with a shady salesman. I was told my son didn't qualify under the point system for insurance to pay for braces which I knew immediately was false information (I have experience in the Ortho field myself!). They refused to even submit the records to insurance for review. So I took my son to SNOW Orthodontics the next week for a second opinion. Sure enough , they said my son did qualify for insurance to pay. The molds and xrays were sent to the insurance company and the insurance company paid in full. My son would have been robbed of his opportunity for braces had I listened to the Ortho at Smile Dental. I give 2 Stars only for the fact some of the pediatric dental assistants are really awesome with children. I'm sure they can do better under different management. The problems of this office are coming from the top.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm

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