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Western University College of Dental Medicine

Western University College of Dental Medicine

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2.7 Google Review
795 E 2nd St, Pomona, California, 91766, United States
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Dec 1, 2017
Had two teeth pulled and the stitches were coming out 5 min down the freeway. Drove back for my next appointment and my student showed up 40 min late when i was about to leave. She said my next appointment would be a scaling. I asked why they did not plan better. After that i was told they could not meet my expectations. I wanted a different student but i was stuck with the bad one i got. When i talked to the lady scheduling. she was condescending and rude. I found that to be the norm for this school. I was told that Susan was the director over the area. Funny she is not on the web site as a director with the other staff??? After we talked I thought i had everything straightened out.The scheduler was to call and leave a message with the next date, treatment and cost. I guess it was to hard because she left a message saying to call her. I tried to call Susan to see if there was a misunderstanding. You got it i was met by a operator that would not put my call through like she was protecting her. I told her i was needed to talk to her about the situation, She insisted i talk to the scheduler and because condescending and rude. About that time my plane was boarding so i hung up. After working for two weeks i decided i would never go back to this place. If you want bad dental work by rude and condescending people this is the place. The supporting staff and student were the problem and management did not want to do anything to make things better. Save yourself headaches and stay away.....Tracys in Los Algodones is cheaper and better dental work.........

Apr 2, 2018
New equipment and very professional and most importantly approchable dentists.

Jul 28, 2017

Jul 19, 2017

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