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Western Dental & Orthodontics

Western Dental & Orthodontics

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2.0 Google Review
1468 E Valley Pkwy, Escondido, California, 92027, United States
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Mar 27, 2018
I went in at 2:00pm to get my daughters wisdom teeth removed and we waited in the waiting room a for around 2 hours or more! When they finally called us in they made us wait even more. I had to ask for permission to take my daughter out to eat something because it was getting late. When we came back they put shots in her right side of the mouth to put that side to sleep which was at 5:15pm, but left us there waiting in the chair and when the doctor finally attended us it was around 6:35pm and he had to put even more shots in her mouth to put that same side to sleep. When we left the dentist it was around 7:30 Pm! There was a young lady that arrived around 3:00pm and got attended first then we did and for the same reason! The doctor was great at his job and did the surgery in 20 minuets, but over all the dentist it's self is really unorganized. DO NOT RECOMMEND IT!

Oct 9, 2017
I was a little scared to go here since the ratings were only 1 and half stars but tried it out anyways. I am so glad I did. The service was amazing and the people working were so so so great! I had both my girls with me because one had her first appointment after me. They are 2 and 6 months old. I had to get a lot more work done than exoected. I thought I'd schedule another appointment but the manager came out and offered to watch the girls for me while I had work done for a little over an hour! He was so great. Put my baby to sleep and then took my two year old to the toy chest and let her pick 3 toys! I have never been so impressed by a dental office before. The whole staff was so loving and willing to help out. Not to mention the service on my teeth was great as well. Not just amazing people but amazing Dentists also. We will go here for as long as we live in SD. LOVED IT!

Apr 7, 2018
DONT COME HERE THIS PLACE IS TERRIBLE. I waited over 3 hours two days in a row. I only gave a star because I have to, I want to give it 0 stars.

Jan 24, 2018
What a horrible experience for my daughter. Doctor wouldn't do procedure and walked out of room without talking to us. Couldn't understand him, English was very bad. Place itself is nasty and falling apart. Just did not have a good first visit and wont be going there again.

Oct 30, 2017
This is the most unprofessional and rude team I have ever met. They should not be in business. They treat you like trash. I waited 45 minutes to verify my insurance information although it was provided a few days in advance. I had no choice but to leave. The staff needs courses in cordiality.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:8 am - 4:30 pm

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