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Banner Health Clinic: Primary Care Medicine

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1.8 Google Review

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909 E Railroad Ave, Fort Morgan, Colorado, 80701, United States

(970) 542-4700 www.bannerhealth.com/locations/fort-morgan/banner-health-clinic-1

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Refresh Reviews 1.8

D Dolphin

Oct 6, 2017

Laughable. Never had a problem with any physician. However, refilling medications here is more of a hassle then pulling teeth.

D Grubb

Mar 29, 2017

I have been happy with the doctors and this review is not of any physicians but of the clinic operations. Over the last couple years though, the customer services had declined significantly. Front office staff do not seem to have the training or authority to perform their jobs well and insurance billing has become a nightmare. I never had a problem in the past, but in the last 2 years they are regularly coding incorrectly and submitting multiple claims for the same charge. When I called the main billing office in Arizona, even they said "I don't understand what they did." I have finally decided I am just going to "eat" my $200 outstanding balance and see if I can find a new primary care.

HollyAnn Mudd

Jul 3, 2017

I'm incredibly frustrated with this office. This is pertaining my 72 year old grandfather who has been trying to get his insulin refilled for a week. As anyone with insulin, it is a life necessity for him and we even drove from Orchard to the Fort Morgan office to handle this. The woman at the front desk took his info and ten minutes later told us to give them an hour and a half to have this filled. I called Walmart and hour and a half later and still nothing was called in my the office. I called Banner Health and was placed on the phone with their call nurse who immediately sent the refill over and said this was the first she had heard of him needing this refill placed. I'm disgusted that the office staff doesn't fulfill their duties when it comes to an elderly man (or anyone's) health and that we had to jump through hoops for a simple insulin refill. I drive from Denver to come help him with this and now we have been killing time in Fort Morgan for hours waiting for this when it should have been handled the first time he called a week ago, on last Monday. I expect better from healthcare facilities and hope the staffing problems are remedied so better care can result for the patience here.

Roberta Shapard

Sep 24, 2015

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Opening Hours

Mon:7 am - 5 pm

Tue:7 am - 5 pm Open Today

Wed:7 am - 5 pm

Thu:7 am - 5 pm

Fri:7 am - 5 pm