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Rabbit Ears Dental, Neil Ganz DDS

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3.7 Google Review

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440 S Lincoln Ave, Steamboat Springs, Colorado, 80487, United States

(970) 879-5630 www.rabbitearsdental.com

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Kate Totos

Sep 19, 2017

I made my appointment knowing they would be booked out several weeks because this gives me time to get the courage to go. So when Pam called me and said she had an earlier appt I kinda freaked out, I didn't have time to prepare myself. I am so glad I went in early, I needed the work. I appreciate the gentle coaxing to just come in rather than wait, she knows i'm a nervous patient. The staff and Dr. Ganz are wonderful caring people and I appreciate all they do. If you want a gentle, understanding, upfront and helpful office then go here.

Vicki Karschner

May 19, 2017

I could not even give this office 1 Star! I needed to have a simple filling in a tooth. When I left the office, I started having terrible sensitivity in my tooth. I did not trust this dentist due to a difficult experience as I was there... so I found another dentist in the area. They took a look at the tooth that was filled and there was a huge hole in it to the point that they could stick an instrument the entire way through the tooth from the side to the front. They repaired the tooth, however two years later I developed an access in it and had to have it pulled. I would not recommend this dental office to anyone! it cost me hundreds of dollars in repair, extraction and emotional anguish.

Laura Refka

Sep 23, 2017

I have been a patient of Dr. Ganz with Rabbit Ears Dental since July of 2001. I recently tried to schedule an appointment and was told that "Dr. Ganz is no longer accepting new Medicaid patients." I explained that I was not a new patient, but rather, a patient of 16+ years. I asked for copies of my medical records as proof of the length of time I had been seeing Dr. Ganz. Then the young girl started backpedaling and stammering and said they were "just not accepting Medicaid Insurance." I asked to speak with Dr. Ganz and instead, was passed on to a very smarmy, elderly receptionist who informed me that he'd call me in 20 minutes. I told her I'd just come down to the office to speak with him. She said that would be fine. When I arrived I was told that I would not be speaking with Dr. Ganz, but instead, his wife?!?! When I protested and said that I'd be happy to wait for Dr. Ganz, I was rudely escorted to his wife, who tried desperately to justify their greedy, ignorance. I also had a problem in the past with a filling that Dr. Ganz did, that was breaking apart. When I went to his office, he denied that he had been the dentist to do the work!!!! On another occasion, they LOST my medical records. Subsequently, they were able to locate them, but not during my visit! As another reviewer stated, I also feel that Dr. Ganz's ONLY motivation is money, money, money! If you look at Rabbit Ears Dental's responses to ALL the negative reviews, all you'll read are excuses, excuses, excuses! Having lived in Steamboat Springs for more than 25 years, I can ASSURE anyone reading this review that this is NOT the dental office you will be happy with. Thankfully, there are many other options in Steamboat!

Brian L

Jan 2, 2017

This office is great! They fit my whole family (6 of us) in on one day! The staff is great with kids, reception and cleaning. Since I spend half a day usually wait for everyone to be done I have seen on numerous occasions where people call in and get same day emergency service. They try to fit people in where they can. I have never been to a dentist office where it is so easy to get in. None of the we are 3-6 months out to be seen.

Paula Salky

Sep 22, 2016

I moved to Steamboat 10 years ago and the hardest transition was finding a dentist. For a small town there are a lot of options. I loved my dentist in Memphis and would go home to get my teeth taken care of and one day I chipped a tooth and needed immediate assistance. Dr. Ganz was amazing and to this day I couldn't be happier with his knowledge and experience. His staff is great and although his office isn't the most opulent, I'm happy to know that I'm not spending money on outrageous decor and high end finishes that are not necessary when it comes to my care and treatment. My whole family goes to him and I feel fortunate to be in such excellent hands. He also saved me a lot of money last year when I broke a tooth and needed a crown. By telling me about an insurance plan, I was able to get fillings and a crown plus cleanings for a lot less. Thanks Rabbit Years for 10 great years! Please don't retire anytime soon!

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