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Eyecare Specialties

Eyecare Specialties

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4.5 Google Review
365 Anglers Dr #a, Steamboat Springs, Colorado, 80487, United States
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Google Reviews

Refresh Reviews 4.5


Oct 27, 2018
I received better treatment than I expected. My glasses frame was broken, I thought they were useless. The staff is going to seek out replacement parts and contact me when the glasses are repaired. I left the store feeling very positive about my visit.

May 10, 2018
For many, many reasons-this crew is wonderful! Great service, really nice people and they were all so helpful!🧡👁🧡👀🧡😎

Feb 28, 2017
Love the doctors, the rest of the staff not so much... We've been going to this location since moving to Steamboat Springs over a decade ago, but now we've decided enough is enough and we're taking our business elsewhere. The prices are insanely high (though this is an expensive mountain town), their hours are random and aside from the doctors, who truly are lovely, the rest of the staff is sub-par. The technician who fixes and fits the glasses is rude, abrupt and not at all someone who should be working with the public. Although insurance was not a problem for most of the ten+ years I've worked with them, the one issue that recently cropped up is still unresolved after 6 months. Here's a few examples of poor customer service... I have called multiple times about the insurance issue and left messages, but it takes forever for them to call me back. I finally was returned a call after leaving a multiple messages over the span of a few weeks. They keep sending me a bill, even though they tell me they are working on the insurance issue. I asked for them to email me our family's prescriptions through their contact us feature on their website, as they rarely respond to phone messages, and a week later I still haven't heard back from them. As for their hours, they are so random - lunch is at different times on different days (honestly I am floored that they close during their already short business hours) and they randomly will close for a partial day and only post a note on their door. In the end, I would give them 1 star, but because the doctors themselves are great they get two.

May 30, 2014
Tony was very helpful with my eyeware needs. Will return in the future. Great location and helpful staff.

Jan 15, 2018

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Opening Hours

Mon:1 pm - 5 pm Open Today
Tue:2 pm - 6 pm
Wed:2 pm - 6 pm
Thu:2 pm - 6 pm
Fri:1 pm - 5 pm