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The Beauty House

The Beauty House

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4.3 Google Review
110 Fort York Blvd, Toronto, Ontario, M5V 4A7, Canada
(416) 365-1419 www.thebeautyhouse.ca
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Google Reviews

Refresh Reviews 4.3


Jun 26, 2019
Excuse the long review. I have gone to Beauty House a few times previously, but this will be my last visit. After no regular technicians were available, I was assigned to a trainee technician to be a 'model' at a discount. She took a much longer time than regular and the process was far from relaxing. The discounted price was half off. The next day the majority of the lashes on one eye had fallen off. When it began looking awful, I called to ask if they could fix the lashes and was told that as I was a model and signed an agreement, I would have to pay full price for a fill. The total price being higher than what I would have paid had they assigned me a trained technician in the first place. I understand that I did agree to be a model, however, this is poor business practice. The onus should not be on the customer if the quality is this far below professional. I will not be going there in the future and would recommend other lash enthusiasts to find a business that cares about keeping their customers.

May 10, 2019
I’ve tried a lot of different locations for lash extensions, but Beauty House is by far the best! For the service, price point of the packages, and ease of booking appointments, they can’t be beat. Kat is so sweet and does an amazing job on brow threading and tinting, and i love Esther’s attention to detail during my lash appointments!

May 17, 2019
Had an amazing experience really relaxing.. Very very good service respectful and positive energy, I love my lashes they look so gorgeous, zarly you are the best you did an amazing job. Highly recommend this place!? Thank you so much ☺️

Apr 20, 2019
Went today for Eye Brow Microblading and eye liner permanent make up and had a GREAT experience! Giselle did a beautiful job, my eyebrows are perfectly crafted and the eye liner is on point. Booking was very easy, friendly customer service as soon as I walked in. Booked a Vampire Facial on my way out as I was so impressed.....Would highly recommend.

Feb 3, 2019
I had a terrible experience getting my eyelashes done here. Wanted to try a more expensive place and see if the high price you pay = better quality but in this case it was not. I decided to try their Russian 3D volume lash for my first time because I usually do classic and it was a huge mistake. Fine it was full but it was totally uneven and it looked like a caterpillar was on my eye... I had a wedding to go to the next weekend and my eyes looked crazy. Usually you disperse the lashes so that they are even throughout but I had some super full spots with like 5-6 lashes on them (when it should have been max 3, cause 3D lashes...) and some spots where multiple of my OWN lashes were glued together leaving gaps?? I had to call in to tell them I wanted them fixed the next day and they first told me I had to PAY them to fix them. I was so shocked I just refused to do that because it was their mistake. After talking with the lady on the phone she agreed I could come in to fix it. I was hoping I’d get a new girl who was more experienced but no. They put me with the same rookie who messed up my lashes in the first place, this time she had to pull apart my lashes that she glued together and I cried and it was painful AF. I was nice and didn’t say anything during the whole process because she clearly could see my crying but didn’t care. One week later: complete fallout and I’m walking around with some messed up lashes. I contact them again, get the same girl who is clearly not qualified AGAIN. And walk out after my third appointment with messed up lashes that took me 8 months to get back to how they were before. The only reason I’m giving two stars instead of one is because at least they did “try” to help me even though they ruined my lashes completely. Other than that, don’t even bother coming here. I wasted a couple hundred dollars just to wreck my lashes. I even tipped every appointment because I felt bad for making her do it again. I didn’t feel bad anymore after seeing what she did to my lashes. **Will post photos of the mess when I find my old photos on my old phone since this was a while back**

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