Allred Robert DDS

I love that they take the time that is needed to do things right. The wait time is short. I recommended them to a few people maybe that's why it take a little longer to get an appointment. But overall I'm happy with their service.

This place deserves 10 stars. They were the most down to earth people I've ever met. Their service was incredible. Will recommend this place to everyone and definitely going here for every mouth need :) thank you for being so sweet to my boyfriend and I

They are the makers of “ bad fitting dentures”. My husband repedely told them that they were uncomfortable, stretching his gums like a retainer and kept his upper lip from closing. I complained that they looked very “Mr. Ed”, looked like he was wearing someone else’s teeth. My problem with them is the way they dismissed every issue that was brought up to them. They could have adjusted them and done a good job but instead they just dismissed every issue we had.

The customer service and billing is horrible. They were not upfront about the services fees. I did not know I had an outstanding balance of $80 freaking bucks , until a bill collector contacted me . They did not explain of the day of services of what the insurance will not cover . The front desk people are very rude and judgemental . I support small business but their customer service is a nightmare. The doctor is great and dental hygienist, however one apple spoiled the bunch. They have lost a loyal customer. There pricing are very misleading!

I haven't had a very positive experience with Allred on the business side of things. They were not upfront about the services they were providing me and I ended up being charged almost $600 for elective dental work in my children's mouths, coatings that insurance wasn't going to cover. It took months to even get an answer as to why I was being billed almost $600. I couldn't get a call back from their business agent. They just sent it to collections without ever answering me. It wasn't until the business agent was in a car accident and Allred's wife had to step into her position did I find out what the $600 was for. They didn't explain on the day of the services that insurance would not be covering it and that I'd be paying that exorbitant amount of money on baby teeth, but being that I signed the treatment plan, I was responsible for the debt, so I paid the bill. It didn't have to go to collections. I just needed an answer as to what I was paying for. The business agent would never return my calls to explain and I wasn't forking over that amount of money if the insurance company was actually who they needed to contact. I paid the bill the same day I got the explanation and all collections were supposed to be stopped immediately. Now, over a year later, the business agent is back at it--or perhaps not at it. My credit has been hit for the exact same bill that I paid in July of 2016. It is October of 2017. That's just bad business. I called and explained the situation. She began to tell me that she was out of the office during that time and would have to look into it. I told her I knew that, and it was because of the car accident and that I paid the bill with Mrs. Allred who filled in for her. I remembered all the circumstances from over a year ago, so she had to know I was on top of this. She assured me she would get it taken care of, but the collector still calls me daily regarding the issue. Luckily, the original collection agency is working with me to get a paid in full letter sent to clear up what Allred Dentistry's business agent has so poorly handled. I won't be going back. ...And this is just the business side. A fellow PTO member at the school was made to stand outside with her children, even once business hours had begun, because the receptionist refused to open the door. When my friend tried to address the issue, they excused their employees behavior saying she just doesn't feel comfortable around black women and was there alone. Side eye? Disbelief? I understand. It sounds crazy, because it is, but sadly, it's true. There are more efficient, more forward thinking offices in the area to patronize. We will be taking our business elsewhere.