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Dr. Thu N. Nguyen

Dr. Thu N. Nguyen

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2.6 Google Review
784 Kinoole St, Hilo, Hawaii, 96720, United States
(808) 969-1839
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Google Reviews

Refresh Reviews 2.6


Oct 24, 2018
I was quite nervous after two failed attempts at an extraction elsewhere in Hilo this week. However, Dr. Nguyen and his staff were super competent, informative, in good spirits, and put me at ease. I felt super comfortable about moving forward in what seemed like a difficult situation due to my two previous experiences over the last week. It was done efficiently. I have had issues in the past with Novacaine not covering my entire pain. Dr. Nguyen went slowly, he checked certain areas in a non invasive manner until I gave him the go ahead that I was confident nothing hurt. It was then that he went ahead with the procedure, but he reminded me that I could raise my hand at any point if I was uncomfortable. It was pain free and quick. He answered all of my questions in detail, gave me more than enough information for after care, and prescribed everything that might be needed for the next couple of weeks. I was very impressed. I definitely have an irrational fear of dentist visits, but this might have completely reset that fear! I'm satisfied.

Jan 13, 2019
He’s a bully and behaves as if he works in a butcher shop and you’re dead meat he needs to chop. He is rude, inconsiderate, does not respond informatively to questions, obviously hates that you have any question at all. A lawsuit waiting to happen.

May 1, 2018
My very nervous 17 year old daughter had to have all 4 wisdom teeth pulled, 2 of which were impacted. The nurse and Dr were so calm and positive with her. They recommended the extra IV meds, but I could not pay it, and they did not push the issue, as my daughter handled the local numbing so well. The DR understood that she was nervous, and told her if she felt any pain during the procedure, to raise her left hand. She did, and he administered more local meds. She did great, and he, and his staff, had awesome bedside manners. It took only 15 minutes to complete, and he prescribed 4 different meds, from mouth rinse to antibiotics to pain meds. Very good experience. I recommend him 100%.

Sep 12, 2018
Would never recommend going there...no what so ever communication with patient..jus assuming he can do the job ...gave a cold shoulder when I suggest to go a specialist...staff are not as friendly..poor business..👎wasted my time...

Apr 11, 2018
One of the WORST dentist I have ever been to! Would NEVER EVER recommend this place! HORRIBLE bedside manner, Dr. Nguyen is very rude person and the staff is even worse. I came in to get my wisdom teeth removed and I’m not good with needles and it definitely hurts and because I couldn’t handle the pain and I can’t afford $400 worth of medication for it they kick me out with my whole face numb. They ask me to look at my vein for future vist and half my face is numb so I can barely speak, so he just walks out of the room with such a rude manner and tells his nurse to talk to me instead bc it’s just a burden to wait until I can actually speak.Then they just say oh your not ready you should come back when you are and we can’t have you raise your hand the whole time bc it “hurts”. If it HURTS I am going to tell you it hurts bc ITS YOUR JOB to make sure it DOESNT! So now I have a full numb face, probably a full dental staff making fun of me and tears dripping down my face bc of their rudeness. If I could give them zero stars I would.

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