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Hawaii Family Dental

Hawaii Family Dental

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4.5 Google Review
75-1028 Henry St #Ste 102, Kailua-Kona, Hawaii, 96740, United States
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Sep 19, 2018
Hawaii Family Dental has been my dentist for the past few years and they have always been professional and satisfied all of my needs as a patient. They go above and beyond to ensure each patient is cared for and that they are not hit with huge costs for unnecessary things. It is nice knowing that you can trust them to have your best interests in mind.

Sep 13, 2018
Yesterday, 9/12/2018 I had a dental appointment for a cleaning. The receptionist in the front office was very rued to patients that stepped up to the desk. One elderly woman who clearly was in need of service was treated very badly and told she could not see a dentist unless she had an appointment. The young receptionist, rolled her eyes and clicked her tongue frequently. Another person behind the desk told the woman she would see what she could do to get her seen. The young receptionist was clearly upset by those actions and rolled her eyes, looked at the gentleman next to her and said "really?". I was called in for my appointment. I had a very good experience with the hygienist. And when I cam out to pay my bill, the young receptionist looked at me and told me that I had an outstanding bill of $210 that I have failed to pay and told me that I had been billed by them for that amount multiple time. I have never received a bill from Hawaii Family Dentist for that amount or it would have been paid. I told her that I had not received a bill for that amount, she rolled her eyes and said "whatever!". So I told her that she had a very bad attitude and that I had noticed how she treated clients before me and did not appreciate her attitude. She rolled her eyes! I paid my bill, including the extra $210 which I don't feel I owe, but I paid it. I told her that I would no longer be coming back to Hawaii Family Dental because of her poor attitude and the way she treated everyone who came to the desk. She said "Fine, I really don't care what you do, have a nice day!". I told her to have a nice day as well, if she could. I have changed dentist offices and have requested my records be sent to West Hawaii Community Health Center for my future dental care. Martha Gail Fujimoto

Aug 15, 2018
Today first time bring my daughter. I really like the nurse She’s very nice 👍 Dr Mathew and all the staff they seems very nice .Very good service

Dec 1, 2017
Everyone is very friendly and efficient. The dentist was so kind and gentle. My Grand daughter doesn't mind going to the dentist at all. She doesn't even complain about the injections she has gotten. Great office for children. I would highly recommend this office.

Dec 7, 2017
Everyone working in this clinic, at every stage of my appointment was informative and kind. I look forward to returning for my next appointments! I felt welcomed upon entering and informed upon leaving. I was feeling a bit nervous going in since I'll be getting work done on my front teeth but the dentist and support staff were SO patient and answered all of my questions . Thank you!

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm Today
Thu:8 am - 5 pm
Fri:8 am - 5 pm
Sat:8 am - 5 pm

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