Dr. Donald C. Kellner, DDS

Hours are not your typical hours. They are a part-time office and usually at their main office. When I called I left a message and got a call back next day first thing in the morning. Told them my insurance and the receptionist made sure they took it and explained the first appointment to me since it's been awhile. I went in and not a lot of paperwork. Building is old but office is rather lighted up with wood floors and tv in waiting room. Waited like 10 mins to be called in and had my medical history reviewed for the 2nd time since receptionist asks which made me feel they are on top of their game with making sure they not only clean or deal with teeth but make sure nothing can be health related. This first appointment I saw Dr. Donald and at first sight tall big guy scary but got explained all findings and I was shown first hand my x-rays. I needed deep cleaning and explained why. Bone loss and bleeding of gums. I then got a treatment plan and prices with my co-pays in a detailed print out. Made my appointment and my 2nd one I saw Dr. Crystal. Very sweet caring person. Again reviewed my medical history before starting and she was gentle and quick. Went back for my follow-up and gums have minimal bleeding. Staff is friendly and funny. I go and there are patients in rooms. For my follow-up I had to play around the schedule because they're only there Fridays and Saturday and they are full. If you want high end dentistry of course this place isn't for you but it is straight to the point and no BS. They won't do things just because patients don't agree to their findings. I thought I was going to be told to replace my old fillings like other places used to tell me...their motto, if it's not hurting, or infected, or shows it's intact why touch it!?!

I went to see Dr. Krystal Kellner, daughter of Donald. She was listed on my insurance provider list. I had just completed a full root canal w/ gum line lengthing so I went to her to have a crown placed on the tooth. After weeks of waiting for the permanent crown to come back, they took an xray and advised me to go back to the dentist that had completed the root canal b/c it looked like a fracture. Long story short, the root canal dentist showed me before & after photos of my tooth prior to her touching it....my tooth had been drilled down to the point where there was no tooth left and now has to be pulled. Went back to Dr. Kellner and was greeted w/ passive aggressive behavior from her and the receptionist and no explanation, acknowledgement or apology of why my tooth had been drilled down. Do not use this office! They don't have integrity nor aptitude to do dental work.

I wouldn't recommend this guy - he only wants do do procedures he wants to do and if you don't do what he wants then forget about what really needs to be done you're screwed do you ever wonder why some doctors are located in crappy places could be they eat their money instead of putting it back into the company - I guess you get what you pay for and always have availability for new patients? it's because they can't keep any patients long enough - they I'm glad I didn't have the rest of my family go see him oh well his loss

I would not recommend this dentist office. The receptionist is not good at returning phone calls, you have to follow up multiple times just to get an appointment. The Dentist yells at his staff and comes off abrasive and insensitive towards patients. He also does not seem very seasoned, on more than one occasion, he kept saying "I havent seen this in the 30 years of my practice" which tells me he has not seen enough patients in his career. I only went here because my insurance chose this location based on distance from my job. Do not go here, there's way better options in the Aurora area.