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Herbert D. Stith, DDS

Herbert D. Stith, DDS

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3.4 Google Review
1131 Randall Ct, Geneva, Illinois, 60134, United States
(630) 208-6700 www.stithoralsurgery.com
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Jan 7, 2019
Please beware! This place is not legit. Before I made an appointment here I called my insurance and was made aware of the costs of the one tooth extraction needed and how much they would cover, I also called this place for the upfront cost estimate. On 11/27/18, I ended up having all 4 of my wisdom teeth removed (initially went in for one) I waited an hour sitting in the back room because he was running late. In addition, he began working on another patient with both our doors wide open, I could see and hear everything. You can easily tell the place is very short staffed and unorganized. In the middle of taking care of his other patient he finally comes in my room and without examining my mouth says I will need all four teeth removed and insisted on this without at least warning me of the potential cost. Dr. Stith kept highly recommending I have an extra shot for the pain aka “ Theapuetic Drug injection” little they failed to mention that would be an extra $145.00 that insurance does not cover, but apparently they already charged my husband $345.00 up front which included the cost of the injection. They never specified what it was for in the beginning just charged it upfront. Fast forward, upon receipt of my bill there was an over $1,000 difference between the amount they billed me and what my insurance says I owe. They literally sent me a bill for $3,000! That’s not even the average cost of all four teeth being removed without insurance! It took them 31 minutes to remove all four teeth, and they have the nerve to say three of them were fully impacted and on was partially impacted. That extra minute after 30, costs an extra $265 because anesthesia is charged in 15 minute increments. All signs clearly lead that they are purposely over charging my insurance and over charging me. My insurance automatically saw this discrepancy in the numbers, and they immediately opened up an investigation and notified me to not pay anything till this is settled. My best advice is please go somewhere else to avoid this headache! The toothache is better than the pain you deal with after.

Mar 30, 2018
We just had an amazing experience in Dr. Stith's office. I would highly recommend him to anyone who's looking for an oral surgeon. He was wonderful with my son, who was having a lot of anxiety. The surgery was quick and he hasn't had any pain (it's been 4 days). Everyone in the office was so nice and helpful - I can't thank them enough.

Jul 25, 2018
Worst experience ever. First, they told me i was in network over the phone but then said i wasnt AFTER my wisdom teeth were removed. They said we needed no money down and we would be billed after. Then when i got there they try to sell you this extra pain relief for $150. I said no 5 TIMES. When i got home my husband told me they called him up to the desk while i was under and made him pay $500 down. When i called the office, they said it was for the pain reliever shot and a down payment. When i flipped out about being given a shot i did not approve of, she put me on hold and then says "oh your right they didn't give it to you" which I'm not sure was true or they just didn't want to get sued. So they refunded my husbands credit card. But whether he's my husband or not, I only gave them permission to discuss my procedure with him in case of emergency which I'm pretty sure is a HIPAA violation. I had two insurance plans at the time and when i got the bill a month later, they had only charged one. I called about it and they just said "oh yea i see it, we will charge it now". I'm still waiting on a final bill in the mail 3 months later. The dentist was nice and i had to medical issues with my teeth but the office there really needs to get it together and stop trying to screw people. I will never go back here ever again.

May 29, 2018
I needed emergency oral surgery; my dentist recommended me to Dr. Stith; everyone in the office was helpful and kind. The assistant was wonderful, Dr. Stith had a wonderful bedside manner and took care of me quickly and easily. Definitely a good experience and I'll be going back if I need this sort of surgeon again.

Jul 2, 2018
20+ years ago, when dental implants were new, my teenage daughter needed one to prevent damaging healthy teeth by putting in a bridge. Her orthodontist referred us to Dr Stith. Dr Stith put my very nervous daughter at ease with his calm and caring demeanor. She needed a bone graft to support the implant, but our insurance didn’t cover any of it, and we couldn’t to afford to pay up front. We decided to get the work done at the dental school downtown for a fraction of the cost. When Dr Stith heard about this he called and explained the dangers of having such a delicate procedure done by inexperienced students, and offered to do all the work necessary with a manageable payment plan. We were very grateful for his compassion, and his work was exemplar. A couple of years later, this same daughter was in a very serious car accident that broke her jaw clear through! Rather than have the surgeon on-call operate on her, I requested they contact Dr Stith. He immediately came in to the ER at 2:00am and operated a few hours later to put a plate in repairing the break, and wired the jaw shut for 6 weeks. Once again, his work was flawless. As a cautionary tale...I was ALWAYS adamant with my children to put their seatbelt on whenever they got in a car. The EMT’s who met me in the ER told me that had she not been wearing her seatbelt, she would not have survived the accident. My daughter almost didn’t wear one because they weren’t going far, but she kept hearing my voice in her head to “buckle up”, so she did last minute. It saved her life!

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