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Legacy Garage Doors

Legacy Garage Doors

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2.0 1 review
2670 Enterprise Way #11, Kelowna, British Columbia, V1X 7J6, Canada
(250) 862-1422 legacygaragedoorsbc.com
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Apr 22, 2021

poor customer service

I signed a quote with Legacy for $498 and when the job was finished an additional $50 had been added . When I asked why the signed quote wasn't being honored the owner? Edith? claimed an extra expense for the " expertise and knowledge " needed to install an extra wire. The technician completed the job in the original estimated time so I couldn't understand why the extra $50. She was very condescending and felt a signed quote was irrelevant .Too bad .For this reason I will never recommend Legacy Doors to anyone and off course will not be using them in the future.

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Jan 23, 2019
We needed both garage doors and openers replaced. We called Legacy for the first time and they had a person out to us the next day and within 24 hours of that we had a very reasonable quote. They sent an excellent installer out on the following Monday and the job was finished in around four hours. Super experience. Their competition? Didn't even return my call for an estimate! This is a good company - no need to look anywhere else.

Apr 18, 2019
Shawn was the name of the individual who did the work. He was efficient and did a great job. He’s a real nice guy who gives excellent customer service. Thank you.

Jan 22, 2019
I recently called as my over head garage door wasn’t closing properly and Rob was quick to send Lee out to have a look. Lee was able to fix the issue in a short time and was very professional. Had a great experience using your company and would recommend you to others.

Jan 22, 2019
I am a home builder in Kelowna and have used Legacy exclusively for the past three years mainly because of the overall value of their product and service. They have always been on time and budget and delivered an above quality garage door. Their guys are attentive and, most importantly, clean up after themselves. For my most recent project I wanted something with a high R-value and a modern look. Lee's exact quote was "I know exactly what you want...leave it with me". They came through with two brushed metal flat panel doors that look absolutely killer! All my friends have been asking where we got these doors! Bottom line...stoked! I won't shop anywhere else.

Feb 12, 2019
Great service from Legacy. It’s nice to talk to the owners when you call, and know that you will be looked after. I’ve used legacy for original install and some follow up service. They are a great local company to deal with.

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