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Optim Dental

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4.1 Google Review

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907 S 6th St, Springfield, Illinois, 62703, United States

(217) 971-3432 www.optimdentalcare.com

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Refresh Reviews 4.1

E. L. Hoag

Nov 7, 2017

If I were rating just based on my first experience, I would have probably gone with 4 stars. But after the follow up appointment I had I feel that anything more than one star is generous. The doctor, when I saw him the first visit, was very kind and professional. He made an unfortunate circumstance (tooth extraction) far more bearable. The rest of the staff, for both visits, were unprofessional and inefficient. For example: Having a chat with your buddy on your cell phone while you're sitting behind the reception desk isn't the best image to project. My follow up appointment was scheduled for 10:00 AM, to remove a single stitch from the extraction. It took them 35 minutes to put me in a room (with the waiting room standing room only for that whole time). And I'm not sure how long I would have had to wait for the doctor because at 10:57 AM, over an hour from the time I arrived, I got up and left. I took the stitch out at home, and wish I had done that to begin with and hadn't wasted an hour of my life. I understand that people get behind schedule, I can be patient, but an hour of waiting without any update on how much time I would have to continue to wait (for one single stitch!) is ridiculous. They either need to get their act together or stop overbooking.

Angel Garcia

Jan 2, 2018

The doctors there are great I've said before I would drive the 2.5 hours just to come to there for my kids and Dr Patel ur the man ur fast at what you do and great and Mrs Angie thanks for keeping Jasmine Garcia calm and explaining everything to the max thank you for the day and experience at a fine place and staff

Brittney Adams

Oct 28, 2017

I am 100% terrified of the dentist. The Dr. here put my fears to rest. He was incredibly gentle and explained everything. The facility is clean, staff is friendly and I've never waited more than 5 minutes for my appointment. Very happy to have an office like this in Peoria!

Joe Murphy

Dec 27, 2017

I have had 3 teeth pulled here now great experience . Dentist and staff rocked!;;!

Ebony Swope

Aug 21, 2017

They got me in quickly which was great. But now I see why they have appointments available. Dental assistant was great! When doctor Patel came in, he was brief and rude. Told me a needed a root canal and said forget everything else I asked about until I paid $600 to have that done. I won't be back.

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