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Gentle Family Dentistry of Naperville

Gentle Family Dentistry of Naperville

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4.3 Google Review
10 E Benton Ave, Naperville, Illinois, 60540, United States
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Google Reviews

Refresh Reviews 4.3


Apr 4, 2017
Refreshing to walk into a dental office where the staff is genuinely excited to see me. I know I'm getting the right advice and my concerns are being addressed. Overall, five star service!

Mar 29, 2017
BEST EXPERIENCE EVER!!! Working with Dr. Spragg and his staff over the past few months getting my teeth in order has been BY FAR the best experience I’ve ever had at ANY dental office. Their team was kind and courteous, the facility was extremely clean, and overall my mouth has never looked / felt better. I would highly recommend and have recommended Gentle Family to my friends and family.

Mar 31, 2017
Highly recommend!! I've been searching for a good dentist for a LONG time. In the past I've been hit with crabby staff and crazy wait times. Here I was able to walk in, get everything done, walk out, and everyone was SO nice along the way. I even brought my nephew here (who's 7 and terrified of dentists) and HE was even smiling! Definitely will be a long-term customer!

Jun 7, 2017
This has by far been the best dental facility that I have been to. Dr. Spragg and his staff are warm, inviting and it's a comfortable place to be at. The exams are very thorough and everything was explained in full detail. I had an unpleasant situation with billing but the fact that Joanne took the time out to speak with me and offer me options really shows that the physicians and staff really care about the wellbeing of their patients. I will be back when I change my insurance plan during open enrollment. Thank you for all of your kindness and help.

Dec 20, 2016
Scheduled appointments for my family and had their office confirm my insurance coverage prior to our visit. Was told both verbally and on voice mail that we were covered and our out-of-pocked would be under $40. Paid the quoted amount at time of service and shortly thereafter, received an invoice for over $1,000. I disputed the bill and played the earlier voice mail, quoting my out-of-pocked of $40. Instead of working with me and acknowledging their mistake, they sent me to collections. In my opinion, they are not ethical.

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 2 pm
Sat:8 am - 1 pm

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