Precision Dental: Steinberg Victoria V DDS

The whole staff is great, everyone is super friendly and welcoming each time I'm there. Dr. Steinberg has done good work, she's gentle and easy to talk to. They are a bit expensive but do accept carecredit. I highly recommend going here!

Truly cares about patients and is very thorough. Not like other for fee dentists who will do cheap work. Nice office and friendly office staff.

ORRIBLE people and business…I was having issues w a bridge done Dr. Victoria Steinberg. A bridge that was fully paid for to the tune of $6,000 out of my pocket and 1500 from my insurance. Having paid such a steep cost it is within reason I be satisfied with the finished product as well as the treatment received while in the office. At my appointment on Jan 27th I was discussing my loose bridge w the doctor, her answer was to blame and berate me over poor oral care. “The bridge was ruined and she wouldn’t re cement it”. To talk down and shame a patient in the office is uncalled for and unacceptable. Clearly we could no longer work together after this. I requested my dental records on Feb 3 via notarized letter (per Irma's instruction over the phone). As stated above, my bridge is broken and I can't bite down on food. This issue needs to be resolved and I need my dental records to bring to my new dentist. I called once a week starting Feb 13th follow up on when I will receive my records. I was told they were "in process". I called on Feb 28th to follow up but was accused of harassment and was hung up on. I called back thinking the line was disconnected- bc what professional office would hang up on someone?? - and was told that I was in fact hung up and was hung up on again. Again, how does a “professional” office respond this way. Simply put- these are my records and I am entitled to them. Again, the way I was treated by your office has been abhorrent and without cause. Finally ,March 30th I receive an “invoice” from the office requesting I mail a check for 35.00 for a Fed Ex signatory letter to be sent to my home. $3.00 for records and 32.00 for Fed Ex. April 5th I have the day off from work so I stop by the office at 2:30 pm to make the $35.00 payment so they can fed ex me the records. Dr. Victoria Steinberg was at the window, when I said “hello, I’m here to make the FED ex payment, she immediately becomes aggressive “you have to mail the check” dental is closed now. I ask her why? Why is she making this so ridiculously difficult? She told me “LEAVE NOW” or I am calling the police. She called out her husband who asked me to leave, I ask him, why and how do you think this is ok? I am trying to pay per YOUR request for MY records. Again I was told the Police would be called. Dentist came back out and I said this is crazy and she YELLS “NO YOU ARE CRAZY” she instructed some of her staff to go in the back room not to look at me, she had one of her staff call the police. A 911 call was made and they came. The officer was baffled at why he was there and understandably ANNOYED that it was a 911 call. When he heard the story, only the husband and I spoke to the officer, he concluded it made no sense at all. The officer told me to pick up the report at the station and it would be written I had business to being there, was doing NOTHING wrong and in fact I was the one being victimized. I should also note that the business person in charge of billing is unethical and opened up a credit care card without signed or verbal authorization, I did share that information with the husband and the dentist, he rolled his eyes and scoffed at me. That needs further investigation. I give 1 star for a cleanliness. For dental care and professionalism big fat GOOSE EGG