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American Dental Centers

American Dental Centers

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790 S Arlington Rd, Akron, Ohio, 44312, United States
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May 27, 2014
Did not even get in the door!!! Had an appointment scheduled, and they decided not to show up. Door was locked lights were off. After 30 minutes of trying to get a hold of someone on May 24, 2014 they did not even let there main scheduling offices know that they were closed. The only call and voicemail I received was to confirm my appointment on the Friday before. I had to call them the following Tuesday to try and reschedule. My response, " No thanks I would rather deal with someone else." My suggestion is to go somewhere else for dental work.

Jul 2, 2014
What a nightmare! Problem is they don't know how to properly file a claim. Month after month my dental insurance sends letter of explanation stating, "missing or invalid social security number." Then they send a bill for $320.00 stating that is my responsibility. I pay it with a credit card and open my mail that same day and find it was all covered under my insurance. I call the office and speak to Cindy again. I ask for my money back and she tells me they have to be paid first by the insurance company. This has went on for almost two months. I call she says she is going to call back in 10 minutes and I never hear from her. She says fax to her and the fax doesn't go through. I call back and she says she was out of paper try again. I spend another 30 minutes trying to fax. It never does go through. Totally incompetent. Called my insurance company today to get them on it. Filing a claim now with the Attorney General and Better Business Bureau. It looks like I will have to sue to get my money back.

Sep 10, 2014
Broke a tooth. Called to get appointment, was told maybe tomorrow or the next day. Really!!! BROKE A TOOTH!!!

Dec 6, 2017

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm Open Today
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:9 am - 5 pm

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