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Dr. Michael A. Hess, DDS

Dr. Michael A. Hess, DDS

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4.0 Google Review
7058 Corporate Way, Centerville, Ohio, 45459, United States
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Jul 7, 2017
Dr. Hess and his staff are fantastic! My husband, daughter and I go there. Recently I took my son there to watch while I had a cleaning. My son has never allowed any dentist or hygienist (even a pediatric one) brush his teeth. I casually mentioned this to the hygienist, who then gently took the initiative to develop a rapport with him while she worked on my teeth. At the end my son actually opened his mouth and allowed her to brush his teeth. I am so grateful for her for taking the time and having the patience to do this, on her own accord (the last appointment of the day, no less!). This goes to show how the entire office operates. Thank you!

Oct 21, 2016
Dr. Hess and everyone on his staff have been excellent. I've had several different hygienists, and each one made a genuine effort to make me comfortable. They even chat with me during the cleanings- not about the weather, but subjects we have shared interest in. Like I'm a real person. Dr. Hess is thorough but gentle, so I've begun bringing my 85 year old father for his dental care. As far as the secretaries are concerned, they are very patient and even indulge the heckling I am powerless to stop heaping upon them from the waiting area.

Nov 4, 2016
We have been so happy with Dr. Hess for the past 4 years. He is always personable and professional. We have recommended him to several friends, who have also been very pleased. He is also very timely on wait time in the waiting room, and the time it takes to get a procedure done. This is also very important to me and my family.

Sep 19, 2016
Hey Jennifer, thanks for your feedback! I'm so sorry to hear about the insurance confusion at my office. Upon looking into your issue, my secretaries informed you before and at your only scheduled appointment that the insurance company could not verify your coverage based on the insurance card you provided. Hey Don, thanks for the review! Since your last visit was 2 and 1/2 years ago I'm excited to tell you we have added great staff members to our team! We know you moved away at that time and may not be able to come in to see us again, but if you are ever in town give us a chance to show you our improvements!

Apr 12, 2016
Whenever one of the family members attempted to contact the office, it always went to a "leave message." Then we hoped that they would call back in a timely manner, which usually did not happen. sometimes calling back many hours later, usually when we were not there to take the call. One of the patient areas was not set up as it should be for patient care. Dr. Hess did know what he was doing, however one of the workers was not as gentle as should be, or as pleasant as we found after we changed dentists.

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm