Refresh Dental

Great experience! Dr. Michail Aldara is very professional and informative. He has a calming demeanor which eliminates the stress instantly. Him and his staff explained everything thoroughly and made me very comfortable throughout the whole treatment. Highly recommended!!!

I will start off by saying the staff is very friendly. However, this is the worst dentist I have ever been to. My teeth are now damaged from going here. I went here because they accepted my new insurance and I just needed a routine cleaning and check up. First, I took the day off just to go in, then when I got there and they told me that the dental hygienist was not in so I would have to come back another day. Frustrating that they did not call before I came in, because then I could have went into work, but not a big deal because I had my xrays done. They told me I had 5 cavities! 5! A year ago when I went to my previous dentist they said I had none and I have only ever had 1 cavity in my life, so this seemed weird to me, but hey, stuff happens. In hindsight, I should have got a second opinion because I truly feel it was for money. They scheduled me for a time to come back for fillings and a cleaning. Cleaning went fine, no problems. When I went in for my fillings the dentist told me I didn't need to be numbed because the cavities were shallow. I trusted his opinion. I wish I hadn't thought. Three of them were definitely not shallow and the whole ordeal was incredibly painful. I went into the restroom before I left and noticed discoloration on my two front teeth, it looked like part of the enamel was scraped, I'm not sure if this was from the cleaning or the fillings (2 were in my front teeth) but when I mentioned them to the staff and the doctor they acted like I was crazy and said they couldn't see it. I went home and said something to my family, all of whom could see the damage. Over the next week I couldn't even chew because of how sensitive I was from the fillings. I gave it another week and then called because I felt like something was wrong. They got me in right away, the dentist asked what kind of pain I was feeling and I told him it was a dull pain most of the day but when I chewed it would be a sharp, shooting pain. He said it had to with my bite and drilled at my teeth to make it so that the one was flat! One of my molars is now flat because of this. I can only assume he took "sharp" pain to mean that the tooth was sharp. I didn't even tell him that I was having the same pain on the left side where he filled as well, I didn't want two flat teeth. I left and have never went back. I still have sensitivity on both sides and it has been around 4 months. That discoloration on my front teeth is also still there. I was also told I had to pay in full the day of, but I still am receiving another bill from this place. It's just been a horrible experience. I need to go to another dentist and see how bad everything is botched and if it can be fixed, but I'm terrified to go to anyone now. *Edit* I have yet to be connected with anyone regarding this situation. I did receive a phone call from a number that came up as "Unknown" and there was a voicemail from a guy saying he was with Refresh Dental and to call him back "at this number" about the situation but he did not leave a call back number.

Great dentist ,very gentle and professional

I am utterly disgusted to hear of Beka Shafer's experience with your company! This is not the first time I've heard of your poor work, but thankfully Beka has had the guts to call you out. I will NEVER bring any business your way. I hope you rectify this unacceptable situation by refunding the entire amount this poor girl has paid!