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Merit Dental Euclid

Merit Dental Euclid

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3.8 Google Review
759 E 200th St, Cleveland, Ohio, 44119, United States
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Google Reviews

Refresh Reviews 3.8


Feb 22, 2018
if the rating was 90% i would give them 100%. The best experience ever.From the time I called and said I can't find you until I walked out the door. Awesome service,care and concern.And the atmosphere is beautiful .They really care and work hard to make sure you have just what you need, Thank you. A must tell my family and friends.

Mar 8, 2018
If it was possible to enjoy going to the dentist, this would be the place! The staff is wonderful and truly makes the experience as painless as possible. I never dread the dentist like I used to.

Dec 7, 2017
Very professional, courteous and they really are attentive to making you feel comfortable and relaxed during all the procedures. Also, the charges for the services are very reasonable.

Mar 21, 2018
Everyone is very friendly, polite and super professional.

Sep 25, 2017
I have to say that stepping into Dr. Clarks practice was a huge job, huge. Dr. Alexander seems fine, he is highly conscientious and gentle. I never had to have any serious work done by Dr. Alexander, but he's now left the practice. During my last visit Dr. Alexander made a derogatory remark about his staff... I was shocked because with the exception of the new Merit Dental Office Procedures that office ran smoothly, efficiently and everyone was happy. Under Dr. Clark's practice I was always greeted by name and I was asked about my dog and/or husbands well-being and before I was able to locate an interesting article in a magazines I'd be called in to my appointment. They were ready for me all smiles and gentle bantering between employees. It was AWESOME. Dear Merit Dental - the machination of a dental practice cuts the heart and soul out of the practice. You need to allow staff to create a a welcoming culture and let them build it themselves because you simply can't do that sitting behind a desk in another state better. Let them put pictures of their family up on the wall, hand out flowers, and get to know their customer base. It's the company culture that build Dr. Clark's business not a one size fits all computer program, that handles scheduling, billing, ordering supplies. By the way Merit Dental's billing system is so messed up you're starving your dentists. During my last visit I was abruptly informed by the NEW MERIT DENTAL office manager that Dr. Alexander announced that morning that Monday was his last day. Great! I just brought my special needs brother in for a check up and xrays - now I need to find a new dentist. I have called the practice 3-4 times and no body answers the phone anymore. I'm asked to leave a message to schedule an appointment with a MYSTERY DENTIST. Save your energy - I want face to face, personalized services that focus's on my needs, not your needs. Do you understand what I'm saying to you? You ask me to leave my name and number for your convenience, you will call me back at your convenience... you should put your focus on the patient not yourselves. Please know I am just offering honest feedback. Good luck to you.

INDUSTRY BLOGS

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Opening Hours

Mon:8 am - 4 pm
Tue:8 am - 6 pm Today
Wed:8 am - 4 pm
Thu:8 am - 6 pm

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