Dental Express

They told me they were going to remove my wisdom teeth without putting me to sleep. I could understand if they were all partially erupted, like my bottom two, but my top two haven't even came down yet; and I am not staying awake to hear them dig them out!! Cancelling the appointment. Other than that, the technician I had was very nice, I just feel bad everyone else has no customer service skills what so ever.

BOYCOTT THIS PLACE!!!!! I never leave a bad review, no matter what. but these people are horrible as dentists!! I went in for a filling when my doctor was not in office. The dentist broke my tooth, and not even the one he was working one!! After breaking the tooth he goes to say "oops, we have to extract it now".... so after paying for the extraction, and the original one to be filled it cost me an arm and a leg. I WILL NEVER go back to these people again, and will always warn people if I can! Then some one proceeds to tell me I can call office over this review, I did. The receptionist hung up on me!! Wonderful customer service lady... BEWARE OF THIS PLACE!!! ONLY $$$ HUNGRY!

A year ago when I had my appointment I waited 3 hours. They said they only have one dentist. They have too many patients and not enough dentist that knows what they are doing. I use to love this place but these last two years has been the worst. My last visit was last week in january 2018. The dentist was suppose to pull my wisdom teeth. He pulled half of it and left the rest in my gums. I have been calling them and telling them I am in pain. Two days later they call me back and said they are going to refer me to another company. The dentist can't get it out. He shouldn't be pulling wisdom teeth if he is gonna make things worst instead of better. I can't be seen by the other company until January 30th. I will be in pain until then.

I unlike most people have always enjoyed going to the dentist, up until now. This place has left me scarred not only mentally but physically. Went in for my first root canal there, this is bout to be a novel but bare with me cause I urge anyone to stay far away from this place because of the horrors they put me thru. But basically they completely failed with my root canal. They drilled the hole and left it open for weeks, which sounds odd to me but like I said this is my first root canal so what do I know. That caused my entire face to swell from particles slipping inside the hole. If I can find a pic of what I looked like I will post it cause at that point in time I looked like rocky Dennison to say the least. My face was swollen for 3 months. When I would walk my cheek would literally bounce causing so much pain I basically had to just stay in bed. I’m not one to take pain killers even when they are prescribed but this place refused to put me on any. And I didn’t even ask for them but after the first month of my face looking and feeling the way it did I called them and basically said “ hey u guys have to do something, something is wrong and I’ve never been in this much pain in my life.” First thing they said was “well if ur trying to get pain meds it’s not gonna happen.” I was so unbelievably upset with that comment. I said “ that’s not what I’m asking for I’m telling u that something is wrong and I need u guys to fix it.” They responded by saying “ we don’t have any openings for about a month that’s all we can do for u.” I could not wait that long the pain was that bad. I finally had to make an appointment with some other sketch ass dentist on the west side and I just told them to pull it cause I was so scared of what the next outcome would be. So now not only am I short a tooth but it’s a year later and even tho the tooth is gone the roof of my mouth where they pulled the tooth is so mooshy to the touch and hurts. It’s like there is still infectious type liquid in it. So I’m now looking into a different dentist to put a tube in to drain it. Besides the bad root canal when they cleaned my teeth I was gushing blood from the lady poking at my gums. When I made a noise like she was hurting me she was like “idk why ur so jumpy it’s just a standard cleaning.” I look down at the napkin she was cleaning the tool off with there was little chunks of flesh from her scraping my gums. I have never had that happen at any other dentist. So that’s my story and I urge anyone to stay far away from this place. Since my visit I have heard a lot of people have bad experiences with them so I’m not being dramatic. And I never complain about a place unless it’s a severe issue I had with the company. Don’t go there, definitely don’t take ur children there. The guy who did my root canal was nice he just messed me up but the nurses who represented him were the rudest chicks I have ever met. Sorry for the rant but it’s something I have been wanting to put out there for a while. I wish there was more I could do cause I definitely think this place needs investigated or something.

I used to love this place. Now there's a new Arabian dentist. He's awful! Mangled my gums, and I thought he was going to break my jaw pulling a tooth! And I get home and realized he chipped one of my teeth that wasnt even close to the tooth he was pulling! My husband had his wisdom teeth pulled last week. After 5 days of pain and all the signs of dry socket he called first thing in the morning and left a message, half way through the day still no call back. So he had to call again and after nobody picking up on the option 2 (already patients) line he called the option 1 (new patient line) and got somebody to answer. Terrible. Just terrible.