James R Anderson PC

First time here today for a check up and getting a cleaning done. I LOVE everyone! They were all so friendly. I love the hygienist, she was super friendly and gentle working on my teeth. The DR himself was nice. Inside the office looks nice and clean. Great dental place, I would highly recommend. A plus for me because it's like right down the street from where I live. Thanks to them i now have clean white teeth!

I've been getting my dental work here for the last 11 years. Never a complaint. The hygienists are always sweet and helpful, never missing a spot! Dr. A is friendly and great at always helping anyone and everyone to get procedures done!

Great person, LOUSY dentist My wife and I both went to this dentist a number of times and he seemed like a good dentist as he was quite friendly and professional. However, he does lousy work. He put a crown on my wife that broke and then when he replaced it, it broke again. On the third, yes the third time it broke, we went to another dentist. The fillings he did were rough/sharp and I had to go back and ask him to smooth one down. On top of that the fillings he did started falling out 1-2yr after he put them in!! I have lousy teeth and have been to over a dozen dentists and he does the worst work out of all of them.

All of my experiences at this office have been good. The staff is very friendly and professional. Dr. Anderson honored a warranty on some work that failed (not his fault) and now I can smile again, after many self-conscious years.

I posted this review in February on Yelp: First, I have to say that Dr. Anderson is an excellent dentist and every hygienist that I have seen is really good and professional as well. My problem is with Tammy, the "Office Manager". She sent me a bill so I tried to call her to discuss it because we have ins. She quickly took offense and talking over me said twice (quite rudely) "You need to call them not me". She was referring to my ins. I explained the bill was from their office so I was trying to get to the bottom of it. (It did turn out that they had the wrong group number.) Next, I asked about a cleaning appt she had called to cancel in December due to weather and I hadn't received a call to reschedule it as promised... I was on a wait list. She said she could get me in mid-March. (I need a 4pm appt) I mentioned that we should have scheduled something back in December in addition to the wait list since they are booked so far out and she practically bit my head off saying "I don't know why you insist on arguing with me. I'm not lying to you". I asked to speak to her manager and she replied "That would be me" (Again extremely rude tone.) My daughter was sitting right next to me and could hear everything she was saying. Neither of us can believe how she treated me. An office manager should have far better manners and possess a certain level of professionalism. Even on a bad day, you don't treat people like that. I'm writing this review because this is not the first time in all of the years that we have gone to Dr. Anderson that Tammy has been rude. I think if they want to keep patients, Tammy needs some assistance with her customer service skills and professionalism. Particularly if she is the Office Manager. I have referred at least two other families to Dreamworks Dental, but will not do it again. If Tammy has a manager, please reach out to discuss. (Since she claims to be her own manager) After posting this review, Dr. Anderson messaged me on Yelp and asked me to remove it. Why he didn't call me to see what had transpired is a good question. I had requested someone reach out to discuss. The next thing that happened is my 23yo daughter called and left a message on their answering machine to cancel her appt as she was starting a new job. The next thing I knew, I was getting billed a $50 no show charge. I called and explained to Lorri that I heard her cancel and being 23, I should not be getting bills. I asked to speak to Dr. Anderson. I never heard back from anyone. Today, I received a certified letter from Dr. Anderson terminating my relationship with his practice. There was a separate letter for my daughter. Then in the mail, the same letters came (with postage due!!!). I never once spoke to Dr. Anderson personally as requested. I feel this to be highly unprofessional. So, my recommendation would be to use this office/dentist with caution. I'm really surprised at the behavior allowed towards customers and that the Dr doesn't give his patients the benefit of the doubt. Also, if he truly cared about what had transpired, he would of picked up the phone and called. Knowing what I know now, we're looking forward to a healthy and professional relationship with a new dentist.