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Salem Heights Dental LLC: Li Biao DDS

Salem Heights Dental LLC: Li Biao DDS

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120 Mize Rd SE, Salem, Oregon, 97302, United States
(503) 364-7776
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Mar 1, 2018
very poor quality, don't try this, waste money

Sep 11, 2014
The dental care is average, nothing particularly bad, but I have had better care and customer service at all of my previous providers. If not for his billing practice, I would give him an average rating. However, Dr. Li Biao has arguably discriminatory billing practices. Having aged out of my parents’ insurance, I enrolled in the Oregon Health Plan (OHP), and had to change dentists quickly, in order to deal with 2 cavities my former dentist had told me I had. Salem Heights Dental appeared accommodating, and I scheduled an appointment. During my appointment, I was informed I had 3 cavities. I wanted to fix the situation as soon as possible. Under OHP, the rules state that the plan will cover the amalgam (silver-colored) fillings in full, and covers composite (tooth colored) fillings at the amalgam rate. Dr. Li Biao refused to bill the insurer, and his office manager told me I would have to pay out of pocket the full price of the resin (over $700). He is taking advantage of people who do not have the funds for comprehensive dental insurance. If a medical provider receives federal funding (Medicaid money), they do not have the option to bill patients out-of-pocket for services covered under Medicaid. I certainly do not have the money to pay over $700. When I involved the insurance provider, his office dropped me from their care. While the amalgam fillings would medically take care of the cavity issue, I am studying for a profession where appearance matters, and a mouth full of metal could, sadly, negatively affect other people’s perceptions of me and, by extension, my clients. Dr. Biao would have been compensated for the fillings. I am left with the impression that he values his low-income patients less than his wealthier patients, even though he gets paid no matter the tax-bracket of his patient. For that, I would recommend a better and kinder dentist.

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