The owner Aldo and his step daughter Daniella are incompetent hairdressers and colourist; their quality of work is very poor and damaging to your hair, they do not take responsibility for their actions; and sadly; they have a very poor and an unprofessional characters.
**Please read the email below ;before you could take a chance on someone who would be willing to ruin your hair and never take responsibility for it!!??....
Good evening Aldo, Daniella,
This email is addressed to both of you.
Daniella; even if I go along with your story version, which is very hard to believe, which you have sent me from your Hotmail account; that you did not send any email to me; you have stated that it was your stepfather [Aldo]; you have apologized for Aldo’s horrible, unprofessional and inconsiderate emails; which reflects nothing; other than an utterly mean and rude character of his.
If I go along with the assumption; that it was your step father(Aldo); who sent the emails to me; they are a true representation of someone who is a disgrace to humanity first, to the hairdressing profession second, and to the business community in general which always advocated for “customers always first and always right“; (Aldo) has demonstrated in his emails; that he has an empty soul, has no self respect, and that; first and foremost, he is only a money grabber.
Daniella; Sadly enough you have used and repeated the same words which was used in the previous emails; which you have claimed that they were sent from your step father (Aldo). It is irrrelevant of who sent the previous emails; but in your email that you have sent me from your Hotmail account, you have reiterated what was said in the previous emails and it was a similar presentation to the so-called (Aldo’s emails).
Daniella, you have stated to me that you are a Woman of faith, you are still a young lady, and you have a lot to learn in life, the first lesson in life is: “Treat others the way you want to be treatedâ€, and I do not believe that nithere yourself nor your step father (Aldo); would like to be treated the way you have treated me, specifically, in your terrible emails. It doesn’t matter; where the emails came from, whether it was you or your stepfather (Aldo); neither of you had the decency to offer a proper apology for damage that you have caused to my hair; nor a a refund for the $350.00 that I have paid you for your unprofessional colour services.
I am certain that my review of your salon, your services and characters, will help many woman in the future; so they could avoid falling in the same trap that you have digged for me. Sadly you have taken no responsibility; that my hair was broken off; as a result of your inadequate knowledge of hair colouring, your poor quality of work that went hand-in-hand; with the over lapping and over processing of your bleach application to highlight my hair. I will share my horrible experience at your salon, including; letting me leave with a soaking wet hair on a cold night; which has caused me to be ill in bed, all of which has resulted from the negligence of your receptionist “Andrea†to book me for a blow dry with Talia after finishing my hair colour service with you; wich would have abled you and I; to see the breakage of my hair right there and then; and I will spread the word around; on how unprofessional your responses and emails were; and most and foremost how poor your characters really are.
Regards