Red Stella Salon

Red Stella Salon

4.8 Google Review

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5117 N Lamar Blvd, Austin, Texas, 78751, United States

(512) 433-6762 www.redstellasalonaustin.com

Color Extension Hair Makeup Treatment

Red Stella Salon is widely regarded as the best salon in Austin due to their expert stylists, personalized service, and welcoming atmosphere. They offer a range of services for all hair types and have received glowing reviews from satisfied clients. Their commitment to using high-quality products and innovative techniques has earned them a reputation as a to

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Google Reviews

Refresh Reviews 4.8

Michelle Verrill

Michelle Verrill

Sep 26, 2018

I've been going to Jessica Mercado at Red Stella Salon from the beginning. From the moment I walk in I feel pampered. From a friendly greeting to a wide variety of drinks and snacks I know I can relax for a while. Having curly hair, I won't trust just anybody. But with Jessica, I know I am in good hands. For almost 10 years (I followed her from pervious salons) she has been amazing. She listens and makes suggestions. My cut is on point because we've worked together. She is amazing, caring and great at her job! Red Stella overall is a fabulous place. I've had several different people wash my hair and all have been great. I'll keep coming for as long as I am in Texas!

Conner Libera

Sep 27, 2018

Excellent haircuts and styles by extremely talented artists! From the moment I walked in the door, I was treated and pampered by a caring staff. After being handed an ice-cold Coke, Bea gave me the perfect haircut for my upcoming engagement party. I will absolutely be back again to see Bea and the rest of the team!

Alicia Contreras

Alicia Contreras

Sep 30, 2018

My first visit to Red Stella was absolutely phenomenal and definitely won't be my last! The lovely ladies at the front desk were sweet and welcoming and the decor of the salon is gorgeous. Sarah cut and styled my hair just how I pictured it. I left looking and feeling absolutely amazing! I'm looking forward to my next visit to color my hair for the first time since high school.

Linda Taylor

Sep 25, 2018

Jaime is amazing!!! She is so nice and funny and always does exactly what I'm looking for! And she is also very honest and encourages me to take hair risks (but never pressures either way). She's also helped me through a major hair disaster (hair caught on fire, long story...). Jaime is also funny and engaging to talk to, super sweet and funny and all around a great human and very skilled at all things hair.

bianca saucedo

Oct 20, 2018

I love the atmosphere in this salon. They’re all extremely nice and accommodate all their customers needs. Amanda is my go to anytime I’m in town. She’s very knowledgeable and will always do her best to make you look fabulous!!

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Badges

Efficient

Clear Communication: The staff at Red Stella should communicate clearly with each other and with clients to ensure that appointments are scheduled properly, services are delivered correctly, and any issues or concerns are addressed promptly. Organization: The salon should be organized in a way that makes it easy for staff to find the tools and supplies they need quickly, reducing wasted time and improving productivity. Staff Training: Staff at Red Stella should be trained in the latest techniques and trends in the industry, ensuring that they are equipped to deliver high-quality services to clients. This will also help them to work more efficiently and confidently. Time Management: The salon should have clear policies and procedures for managing appointments and scheduling, minimizing wait times and maximizing the use of staff time. Technology: The salon should use technology to streamline processes and improve efficiency, such as booking and payment systems, inventory management, and social media marketing. Customer Service: Providing excellent customer service is essential for running an efficient salon. Staff at Red Stella should be trained to provide a warm and welcoming atmosphere, address customer concerns quickly and professionally, and build relationships with clients to encourage repeat business. By following these principles, Red Stella can operate more efficiently, delivering high-quality services and maximizing profits.
Expert

Highly Trained Staff: A salon that is considered an expert in the industry will typically have staff that is highly trained and experienced in their field. They should be up-to-date with the latest trends, techniques, and technologies in the beauty industry to offer the best services to their clients. Excellent Customer Service: An expert salon will prioritize exceptional customer service by ensuring that their clients have an enjoyable experience every time they visit. They should make clients feel welcomed, comfortable, and appreciated. They should also be responsive to client feedback and concerns. Quality Products: A salon that is considered an expert in the industry will typically use high-quality products that are specifically designed for different hair and skin types. They should also offer a wide range of products for clients to purchase and take home. Innovation: An expert salon will always be looking for new ways to improve their services and stand out in the industry. They may experiment with new techniques, products, or services to provide clients with the best possible experience. Consistency: An expert salon will consistently deliver high-quality services to clients every time they visit. They should maintain a high level of cleanliness, organization, and professionalism in their salon. Industry Recognition: An expert salon may also be recognized by their peers and industry organizations for their expertise and contribution to the industry. By following these principles, a salon can establish itself as an expert in the industry, attracting loyal clients and building a strong reputation.
Friendly

Warm Greetings: When customers arrive at the salon, they should be greeted with a warm welcome and a smile. The staff should be attentive and eager to assist clients with any questions or concerns they may have. Personalized Service: Customers appreciate personalized attention, so the salon should take the time to understand each client's needs and preferences. They should ask questions about the client's hair history, lifestyle, and personal style to ensure that they receive a customized service that meets their expectations. Comfortable Environment: Red Stella should aim to create a comfortable and relaxing atmosphere for their customers. The salon should be clean and organized, and the decor should be welcoming and stylish. Comfortable seating, refreshments, and entertainment options can also make clients feel more at ease. Clear Communication: Communication is key to making customers feel welcome. The salon staff should communicate clearly with clients about the services they will receive, the products used, and the expected outcome. They should also be available to answer any questions or concerns clients may have throughout the service. Follow-up and Feedback: After the service is complete, Red Stella should follow up with customers to ensure their satisfaction. They may ask for feedback or offer suggestions for at-home hair care. Follow-up emails, texts, or calls can also show clients that the salon values their business. By following these principles, Red Stella can create a welcoming and personalized experience for their customers, establishing a loyal client base and a strong reputation as the best salon in Austin.

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Opening Hours

Mon:8:30 am - 8 pm

Tue:8 am - 8:30 pm

Wed:8 am - 8:30 pm

Thu:8 am - 8:30 pm Open Today

Fri:8 am - 8:30 pm

Sat:9 am - 5 pm