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Ulta Beauty

Ulta Beauty

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3.2 Google Review
Austin, Texas, 78748, United States
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Google Reviews

Refresh Reviews 3.2


Feb 4, 2018
Went in to get its a 10 hair gel. I was greeted immediately upon walking in the door. I told the associate what I was looking for, and she took me right to it. When I checked out I was given some it's a 10 freebies! Awesome! I was in and out of there in 5 minutes! I haven't always had this experience at Ulta. But this location definitely seems like a good one!

Dec 10, 2017
This is how I left the store after Melanie "styled" my hair. I spent $208. I was supposed to have an appointment with someone else, but when I got there the receptionist said that they had to move me to be with Melanie. I asked for my hair to be highlighted and toned to take out the brassiness, but it looks orange and splotchy. I would never recommend this salon to a friend.

Nov 20, 2017
People need to watch their kids... The staff seems too busy checking their phones to be concerned with customers. I saw this one lady letting her daughter play with the tester samples. Totally not cool at all. Overall, the staff needs to be aware of the store and the customers.

Sep 28, 2017
Me and girlfriend went today where approached by one the employees who at first seemed like she was welling to help. But when she was asked for a specific color of lipstick she attacked like she was asking if they sold a loaf of bread. Obviously she just wanted to know if they had that color or not can you not now the difference between lipstick color or anything else you if can't even give a honest answer yes or no. Then she made her feel uncomfortable and followed me her around like she was going to walk out the door right up till we checked out at the register. You guys need to train your employees to give better customer services when it comes to helping people and make them now the difference between honest and dishonest people that walk through your doors just asking for help.

Dec 16, 2017
I’m used to friendly employees at the front of the store greeting you and asking if you need help finding anything. That was not the case here. The two people who were on the sales floor were sitting in the makeover chairs talking to each other. Thanks for the help...

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