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Ulta Beauty

Ulta Beauty

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3.7 Google Review
1655 N Town E Blvd #Suite 200, Mesquite, Texas, 75150, United States
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Google Reviews

Refresh Reviews 3.7


Jul 30, 2018
I love this brand new store. My hair stylist is Bree Harrison and she does a wonderful job. I always end up tipping her well because my hair looks so good. I buy supplies in bulk and on sale to save money. You have to be careful or you can spend a ton of money in this store. 😉

Aug 22, 2018
There are good products here, but I've been less than impressed with some of the staff. One manager was downright rude right before they switched locations. The vibe I get from the staff makes me not want to linger and browse. It's a little chilly, if you get my drift. It's good for a quick run in and out. I will say I LOVE their post Christmas sale on large size shampoos and conditioners.

Oct 19, 2018
2 cashiers to 13 customers in line. i mean really...its friday night, you know that is peak time for shopping and yet staffing still isn't adjusted. this is just not tonight...this is all the time....please please start staffing appropriately. you had others working in make up that had no customers. i mean come on!

Oct 21, 2018
I went in for a dye and ended up having the manager of the salon working on my hair. Without asking me anything, she immediately started cutting my hair. She didn't ask permission or what style I wanted and took a total of five minutes cutting between 1 and 3 inches, which left me with a completely ugly chopped up look. When I asked what she was doing, she said she didn't want to waste product. We did a super quick consult on color, during which she argued about the color I wanted. She decided to do highlights first so the color would have dimension, but by the time those were done and I was expecting a final color consult because we hadn't decided on anything, she had already mixed the color and told me it was close to the color I had asked for. After the dye, she styled it without showing it in the mirror and when she finally turned me around I was completely stunned. She was the manager and a trainer, but my hair looked horrible. I ended up with bright Ronald McDonald roots and purple hair. She left hair dye all along my forehead as well. I was completely mortified and tried to get out of there as fast as possible. I immediately went to Target and picked up boxes of Color Oops and my original brown hair dye and fixed it at home. But the cut, the fact that she fried my hair during the highlighting process and that I had to go back to brown instead of the natural red I had wanted have left me completely shaken. I'm a single mom and was in need of a confidence boost and instead felt ignored, bullied and humiliated. I will NEVER go back to this salon.

Aug 21, 2018
Gave it this rating because the ladies at the front in the make up area are always polite and very helpful but the people in the back in the salon area are a different story. They first of all have horrible customer service they don’t even know how to approach a customer one of the guys there doesn’t even look like he wants to help a customer out. When I went in to the store and waited for an employee there to help me he just kept on going on about his business; looked at me couldn’t even give a smile nor at least say someone will be with you shortly. That already was rude then he was speaking Spanish to his co-worker so I guess the customer standing there would not understand but I understood everything he was saying. On top of that they don’t seem to know what they are doing. Would not recommend you go there to see them.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm