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Great Clips

Great Clips

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2.7 Google Review
7801 Alma Dr #Ste 101, Plano, Texas, 75025, United States
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Google Reviews

Refresh Reviews 2.7


Aug 19, 2018
Great stylist. Check in worked well. Stylist (sorry forgot her name) gave some good ideas and my cut looked better. Very happy

Aug 17, 2018
I usually try to give a chance even thought it has bad reviews. But in this case the reviews were RIGHT!! The lady that cut my sons hair is Andrea...very rude and unprofessional!! As soon as I got there she was snapping at my kids like they were her own. When my son sat on chair he gave a half turn...and she snapped at him and said...DONT TURN ON MY $500 CHAIR UNLESS YOU WANT YOUR MOM TO PAY FOR IT!! Really??????? I take my family of 5 to this locatiin twice a month and I will never bring them here again!!! YOU LOST MY BUSINESS....AND MY FRIENDS CAUSE I WILL SPREAD THE WORD! She even yelled at my 6 year old just because she would talk to her brother????? This is a family establishment...if you hate kids go somewhere where you will be by yourself without any human contact! I have seen kids that run and scream and drop things in store...and the employees handle it accordingly....my kids were not like this at all...she just got annoyed because my 6 yr old was very talkative and asking her questions... Needs some serious people skills!

Aug 19, 2018
Very disappointed with LAN, she was just pushing me out my haircut took only 3 minutes i still don’t understand why she was such in a hurry however nobody was there waiting for haircut! I asked if she can cut my hair a bit more short she said she’s done doesn’t wanna do it. In the end I was very disappointed she asked me to give her a tip very rude, she knew I wasn’t happy with her work and attitude I asked her name she was ignoring my question, it was my first time and will be last now I’m not surprised why they have such bad reviews.

May 7, 2018
Been with Great Clips from 4 years , I never had bad experience at great clips until i went to this location. Workers need to improve on their attitude , especially LIN MATTHEWS. I strongly believe that She should get some counselling or some medical treatment.She needs to work on her skills as well. I saw few workers were behaving very rudely with a physically challenged boy. Great clips higher management should keep an eye on this location , otherwise their reputation will get affected very badly .

Aug 4, 2018
There is a woman who can best be described as Ursala from the disney classic "The Little Mermaid" that works here. She has the worst attitude and snaps at customers constantly. She uses a passive agressive approach but is absolutely fooling noone. She obviously hates her job, hates dealing with people and at one time may have had some customer service skills, but they are long gone now. She is the happiest when she isn't cutting anyone's hair which is exaclty what you want in your professional hair stylist. She asks you questions about your hair cut like you are a professional, then gladly corrects you if you make a mistake all the while rolling her eyes and sighing heavily. Poor and unfortunate soul indeed.

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Opening Hours

Mon:8 am - 8 pm
Tue:8 am - 8 pm
Wed:8 am - 8 pm
Thu:8 am - 8 pm
Fri:8 am - 8 pm
Sat:9 am - 6 pm