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Great Clips

Great Clips

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3.5 Google Review
1512 E Exchange Pkwy #Ste 200, Allen, Texas, 75002, United States
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Refresh Reviews 3.5


Aug 9, 2018
I want the owner to know this. I am return customer and usually not picky about who I select for a hair cut. I checked online and was first in line but for some reason was not being called after I checked in the store. This happened twice and I was beginning to get mad to the point that I would have not come back had I not been called. I asked what happened to the lady who was cutting my hair and she explained that I had requested Sandy. I never request anyone but apparently she had assigned not only to me but several customers to herself. This was causing a long wait... Almost an hour long with about 4 stylists and and a few customers. I think the owner should look into this practice by Sandy....not cool leaking advantage of people especially when they are waiting and its back to school period: people are already waiting to get things done.

Jun 8, 2018
The lady who cut my hair I did not get a chance to catch her name she was very rude and unfriendly. I picked out a hairstyle that I wanted and it had Bangs and I told her I wanted it to be like on my eyebrows "my bangs". literally an inch from my eyebrows and uneven

Dec 23, 2017
Went in with three kids, two stylists worked on them. Both rude, one tells me she won't keep fixing my son's hair when I asked her only once to take off some more length, it clearly looked too long when she was done. Gave me bad attitude, gelled it up b4 I could see the finished cut, came home and washed my son's hair only to see she did not cut it right! This same stylist was having a great time being polite and making nice conversations with her other customers, accommodating their requests for fixing things (I watched as my daughter got her hair cut), but with the mom who came in with three kids requesting to take off some length, she had issues with! I was very disappointed! Other stylist sprayed water into my two year old son's eyes, kept losing her patience with him (he's TWO), tells me his hair doesn't look good becuz i took off length. Then the same stylist tells my daughter her hair doesn't grow very fast and she doesn't take good care of it! I'm a loyal great clips customer but I will never go back to this location! Before posting this I called the location to talk to the manager, got some manager in training who was too eager to hang up the phone, tells me to come in and see her and they'll fix the cut. I will not be going back.

Mar 25, 2018
Sandy was very helpful giving me just what I was wanting. Thank you! She is a very nice and a professional stylist.

May 2, 2018
If I could leave no star, I would. Went in today and Ebby butchered my hair. I asked for an A-line bob. Had to immediately go to another salon to get it fixed. Am in tears from how awful this cut was.

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Opening Hours

Mon:8 am - 9 pm
Tue:8 am - 9 pm
Wed:8 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:9 am - 7 pm