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Ulta Beauty

Ulta Beauty

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3.7 Google Review
813 Sunland Park Dr #Suite B, El Paso, Texas, 79912, United States
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Refresh Reviews 3.7


Aug 15, 2018
I went to the one on Sunland park today and it seemed like they had only one person working. I had wanted to ask about my color of concealer, but could find no one who could help me. There were several women standing around waiting for help and there was just no one available. The line to check out was exorbitantly long as they only had one cashier working. Many of the products were all mixed up and not in their correct spots. I ended up just putting what I was going to purchase back on the shelf and I left feeling very unimpressed. I guess I’ll just stick to online shopping.

Jul 27, 2018
Went to this one and no one offered any assistance though they had plenty of staff in the store. People were sitting waiting for assistance in various areas and no one helped. None of the brushes were located where they were supposed to be and when you attempted to find staff to help they just ignored you and kept walking. When I got to the front the cashier said she could help me but then started talking to a guy and his son instead and then made a phone call eventually another cashier came to the front he asked me if I found everything I was looking for and when I said no he asked what I was looking for to which I responded "brushes" and he continued to ring me up without saying another word 🙄 needless to say poor customer service. And not the first time 😒

Aug 3, 2018
My husband brought the can of hairspray I wanted and they gave him the wrong kind. HOW DO YOU MISS THAT WHEN YOU HAVE THE EMPTY CAN TO GO BY??.. SMH

Jan 21, 2018
I had my hair done by Gabriela. Love! Love! what she did! My hair is very damaged from previous bleaching and since I have very dark hair, my hair is terribly damaged. Gabriela took the time to explain how to take care of my hair and the cut looks really cute. I have gotten lots of compliments on my hair. It is a bit pricey, but overall the store is a bit pricey but I do like what Gabriela did with my hair. I will definitely be back.

Feb 18, 2018
I typically prefer to order off Sephora's website but occasionally I'll come to this location when I don't feel like waiting on shipping, or can't wait because I'm out of a product, since it's down the hill from where I live. In total I'll come here 2-3 times a year tops and every time I do, the cashier ALWAYS signs me up to receive magazines without consent. The problem with this is, if you don't cancel the free magazine trial you were SUPPOSED TO BE ASKED to participate in, the credit or debt card you used to make your purchase with that day will be charged a years subscription fee once your free trial is up. I always notice about a month after I visit this location I start receiving seventeen, allure, and women's health magazines in the mail, when I never agreed to the free trial that they are supposed to ask you to try, not just sign you up without asking first. I get the cashiers are under pressure to get people to sign up for the rewards program, and to sign up for magazine subscriptions, but doing so without consent is fraudulent. Do yourself a favor and pay cash at this location.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm